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<![CDATA[This is a contract position. This job is for 3rd shift: Four 10 hour shifts starting Saturday at 10 PM - 9 AM As a Global Services Project Coordinator you participate in providing project management services for internal operational programs from initiation through delivery. This is an entry-level professional position where you will be building your skills and knowledge in project management while you contribute as part of a cross- functional team. The GS professionals act in the role of in-house consultants and manage all processes and systems relevant to the successful completion of internal services/support goals including: review of user, technical and logistical requirements, identifying tasks, assigning and coordinating resources, and creating/tracking project schedules. This is a challenging position with the opportunity to work collaboratively with professionals in a number of Service functions, with a focus on developing and documenting service delivery improvement projects. Essential Functions: As an entry-level professional in this function, you will provide professional support to more senior Project and Program Managers, and take on specific areas of responsibility as determined by project requirements. The Project Managers are responsible for: <ul> <li>Coordinate GS functional groups' responsibilities and deliverables with respect to process and system initiatives. <li>Track, develop and create release calendar for project implementation. <li>Track each project schedule, create project plan with input from cross-functional team. <li>Schedule, attend and record meetings notes. <li>Update website with all information related to the project status. <li>Provide communications and reporting regarding status of program progress. </ul> Requirements: <ul> <li>Strong oral and written communication skills. <li>Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria. <li>Familiarity with the basic concepts of hardware and software development. <li>Strong aptitude for learning new technologies and utilizing project management applications. <li>Creative approach to problem solving. <li>Program training management or demonstrated experience. </ul> Responsibility and Interaction: <ul> <li>The types of tasks this individual is responsible for are well defined and utilize and build understanding of standard principals and practices within a team environment. <li>This individual interacts primarily with their direct manager and the technical team on assigned projects, and may communicate with employees in other functions as required. </ul> Education & Experience: <ul> <li>No prior experience is required but most candidate in this position have 0-2 years experience. <li>A technical trade degree or related courses in computer science; or equivalent is preferable. </ul> Apply for this position now by sending a Word resume to Martha Michaux through this ad. Please reference CLMM-1200 in the subject line. To view all our open jobs, or apply online instead, visit our career portal at <a href="http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476" rel="nofollow">http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476</a>. "Procrastination is the grave in which opportunity is buried" - do not let THIS OPPORTUNITY pass you by! We look forward to reviewing your credentials! HireNetworks, Inc. provides strategic hiring services, including on-site and on-demand recruiting, to emerging and high-growth companies. We also offer career management to professionals seeking opportunities in technology, business, sales and the life sciences. We are ranked as one of the Top 5 Technical Recruiting firms in the Triangle by the Triangle Business Journal and we have been consistently recognized as a leader in the recruiting industry since opening our doors in 2001. Serving as a collaborative business partner, HireNetworks offers expanded services and alliance service networks that enable clients to build their businesses, as well as their staffs. HireNetworks has earned the loyalty of a growing customer base through consistent placement of top talent that provides intellectual capital, enduring material value and corporate stability. For more information, please visit www.HireNetworks.com. ]]>

<![CDATA[Our client, a thriving, dynamic, technology company that provides cutting edge software to the healthcare industry (physicians, hospitals), is actively recruiting for a sharp, skilled, friendly and level-headed technology support representative. This tier one CSR will take calls from clients and troubleshoot hardware and software issues. Seek a highly versatile (and patient) help desk rep who enjoys working with end users (both skilled and not-so-skilled) and walking them through solutions. Company will train on its own technology. However, oftentimes client issues are caused by breakdowns or problems with networks, router configurations, operating systems, etc. Successful candidates will need to bring savvy about wide range of commonly-used systems (detailed below) so that they can effectively assess potential causes. Familiarity with many or all of the following will be important: � Knowledge of all windows Operating systems (XP, 2007 are priorities) � Knowledge of MS Server setup and support � Understanding of IP networking standards and cross-platform router configurations � Understanding of Internet standards, SSL, XML, HTTP, ASP, .NET � Experience with MS SQL preferred Related degree and/or certifications highly desired. More important, seek a Help Desk professional with the proven ability to work thru a multitude of issues, communicate effectively with clients and collaborate with coworkers in a positive and productive way. This is an upbeat, fast and quality-driven setting. Seek high potential candidate who can contribute and grow. Garner location. Temp-to-hire opportunity. Immediate need. Local candidates only.]]>

<![CDATA[-Help desk support -Desktop, printer, laptop, and network troubleshooting -Remote technical assistance -Remote and local application installation -Problem solve issues with desktops laptops]]>

<![CDATA[Job description: - Prioritize and translate customer requests (VOC�s) to establish electronic connections either directly with our client or through a third party. - Manage multiple product development projects by partnering up with the product development manager and team lead to gather business requirements. - Transform high-level business requirements for eConnections projects and enhancements into detailed functional specifications. - Respond to requests for changes to the specifications meeting standards. - Drive eBusiness strategy with our customers, working directly with lenders and third party companies to establish the connections and manage the relationships - Manage daily activities, issue resolution and communication across project and support teams and functional groups in order to deliver projects and enhancements on time, on-budget, as- requested by customer. - Serve as business expert and direct liaison Job requirements: - Minimum 8 or more years of Business Analysts experience - Ability to interact with and influence all levels of management - Strong organizational skills - Technical experience - Working knowledge of System Development Life Cycle - Strong project management skills - Self-directed, with demonstrated ability to multi-task, prioritize and execute - Bachelors degree in Business and/or Information Systems or equivalent work experience - Strong analytical skills necessary to work with functional users for requirements gathering, testing documentation and change management - Demonstrated data analysis skils including developing of management metric reports - 4-6 years experience translating business needs into functional business requirements - Good understanding of automated testing, document management and process model tools - Excellent oral and written communications skills - Solid Microsoft Office skills: Excel, Word, PowerPoint ]]>

<![CDATA[*Looking for candidates local to the Raleigh Metro area only. We are looking for an individual to assist with our recruiting efforts for IT candidates. Your job responsibilities will include finding qualified candidates for various government and private sector companies across the US. Job Qualifications: Some college experience is preferred Very driven and responsible Interested in lower base salary, but opportunity of high commissions Flexible work hours is preferred. 40 hours per week is expected, but hours may change depending on what positions are available. Very good communication skills Good General IT knowledge is preferred Your typical day will be informal and most work will be done from home. Technical job openings will be given to the recruiter to attempt to find qualified candidates to fill open positions. Qualified candidates will be found primarily through the internet and contact will be via email and the telephone. Thinking "outside the box" is also another good quality trait that we will be looking for to improve your chances of placing candidates. This will initially start as a temp-to-perm contract for three months. If there appears to be a good fit, your starting salary will be between $20K-$25K range + commissions. Commissions should range between $20-$50K/year starting out (total of $40K-$75K/year). All medical/dental/vision will be included. A candidate will have good flexibility with this position, but will require extreme responsibility because of that flexibility. If you are interested, please email your interest along with your resume and contact information and why you think you would be a good fit.]]>

<![CDATA[Sequoia Retail Systems, Inc. is the leading independent provider of comprehensive point-of-sale, inventory control, e-commerce, and textbook management systems to colleges and universities throughout the nation. With a sole focus on technology and a staff that includes many industry veterans, Sequoia has grown with its customers over the last 25 years. Headquartered in Silicon Valley, with offices in Portland, Oregon and Raleigh, North Carolina, Sequoia Retail Systems offers employees an opportunity to work with an industry leader in a collegial environment. We have an opportunity in our Raleigh, NC office for an Application Specialist who will be part of a dynamic and growing team within our Client Services Department and we�re looking to fill this position immediately. Our Application Specialists are responsible for direct involvement with the customers regarding the optimal configuration and implementation of our systems as well as product training and support. Application Specialists work closely with other Sequoia employees including Product Management, Sales, Marketing, Development, and Quality Assurance. The ideal candidate will have a solid knowledge of SQL and web technologies. The selected candidate will: � Provide technical support and guidance to customers on the operation and maintenance of assigned product lines � Serve as the primary customer contact on technical and service related issues � Assist with product installation, deployment, and customer training involving software and hardware � Provide pre and post sales support in conjunction with Sales and Marketing teams � Perform Quality Assurance tasks as required by project teams � Perform special projects and duties as assigned � Participate in writing support materials for customers Depending on product line, customer and company needs, may deliver customer training either via the web or on-site. We require: � Previous technical and customer service experience in a professional industry � Demonstrated success planning, directing and coordinating the work of cross-functional teams � Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines � Ability to resolve a wide range of issues in imaginative and practical ways. � Proven problem solving ability � A results oriented individual with excellent verbal/written communication skills � Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors � Ability to effectively interact and maintain professionalism with customers at all levels in person, on the phone, or via e-mail Some positions require the ability to travel up to 40% of the time. Does this sound like the kind of challenge you�re looking for? If so, please send your resume to HR@sequoiars.com. Principals only, please. Sequoia Retail Systems does not accept unsolicited agency resumes. Any agency resumes submitted without a signed agency agreement become the property of Sequoia Retail Systems. ]]>

<![CDATA[ The Deskside Technician will be providing desk-side support to end users on a Single Point of Contact project and will be located onsite at our client location in Cary, NC. This team interfaces with a support center and a customer IT support team to achieve deliverables supporting the end users. We are looking for an energetic, enthusiastic, highly motivated and organized individual. A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be very self-motivated due to the independent nature and responsibility of the environment. Primary responsibilities include but are not limited to: � Providing installation and upgrading services of hardware and software � Implementation of virus detection and eradication procedures � Diagnosing end user system failures and implementing repair solutions � Diagnosing printer and other peripheral device failures and implementing repair solutions � Troubleshooting network devices in order to ensure connectivity from the PC to the network � Configuration and troubleshooting of the Apple iPhone, Windows Mobile 5 or 6 devices and Blackberry devices. � Setup and troubleshoot audio/video equipment such as projectors and video conference equipment. � This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment � May need to be available for On-Call Rotation � Requires local and in state travel to other support other sites Qualified candidates must have experience in the following: � One to two years of deskside experience including the ability to fix printers, desktops and laptops � Must be HP certified or obtain HP certification within the first 6 months � Supporting Windows OS, Microsoft Office, Norton Antivirus and HP printers, laptops and desktops � Excellent troubleshooting capability � Wired and wireless network experience � Responding to service requests and trouble incidents � Ability to communicate technical information to non-technical audiences � Excellent verbal and written communication skills � Solid documentation skills � Ability to complete assignments with minimal supervision � Ability to search internally/externally for support information � Team and customer oriented � Attendance and schedule adherence is a requirement of this position � This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds, engaging in labor related duties such as connecting computer equipment and climbing up and down stairs and ladders � Must have valid driver�s license and be able to provide proof of insurance ]]>

<![CDATA[We are looking for a person experienced in the repair of LCD, Plasma and direct view televisions, with possible audio repair experience. 866-1977. Will consider training person with some experience/education.]]>

<![CDATA[Please read carefully before sending your resume. Thank You! Apply by submitting resume with references to techs@geekchoice.com Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services, which include troubleshooting, maintenance, upgrades, networking, and training/consulting for clients at their home or place of business. All of our work is performed by certified technicians, whose qualifications and expertise meet the standard we�ve set for our business. You could be one of those technicians. Geek Choice technicians offer the following on-site services to our customers: � On-Site Service and Repair � Upgrades � Networking � Detection and Removal of Viruses and Spyware � Firewalls and Internet Security � Data Recovery and Storage � Preventive Maintenance � Custom PCs � One-on-One Training and Instructional Overviews � More Technical Requirements � Minimum Technical Certifications : A+ or equivalent � Microsoft Certified Partner a plus! � Extensive familiarity with the use and support of all major home and business applications. � Comfortable configuring and supporting Windows-based servers � Strong knowledge of PC troubleshooting and repair. � Proven experience installing and maintaining networks, performing data recovery and loss prevention, and establishing safeguards that remove and prevent viruses/spyware � Must be able to pass a comprehensive technical competency test that covers a wide array of issues likely to be encountered on the job. � Sales and Marketing experience a plus. The successful candidate will: � Have a flexible schedule, with availability for same day or next day service � Understand what Part Time means to us: Daytime work generally from 9-5, with evening shifts available. Weekend scheduling is also available and encouraged. � Be an excellent communicator, have a professional and presentable appearance, and possess strong customer service skills � Be a team player � Be an energetic, enthusiastic and entrepreneurial self starter with a pro-active attitude that reflects a drive to succeed and achieve results � Establish trust with our customers while meeting and exceeding their needs for service. � Submit to a background check, drug screen, possess a valid driver�s license and have a clean driving record Apply by submitting resume with references to techs@geekchoice.com ]]>

<![CDATA[Position available for a person with experience in Aviation Inventory and Parts. Responsible for efficient performance of warehousing operations including storage, security, and accountability of aircraft materials. Additional responsible for movement of repairable materials out to/return to repair vendors. Requirements: High School Diploma or equivalent and 1 year previous experience in inventory control, purchasing, or warehouse logistics. Computer experience. Ability to work well without supervision. Ability and experience maintaining accurate computerized inventory and handling of vendor discrepancy resolution. Ability to achieve and maintain certification in the handling, shipping, receiving, and storing of hazardous materials. Ability to travel for work on a limited basis. Ability to lift 75 lbs. routinely, climb, bends, and kneel during course of work. Preferred requirements: Familiarization with aircraft and aircraft parts operations or military inventory / parts experience. Experience with CAMPS Inventory Programs US Citizenshhip required. Applicants must successfully complete a lengthy security screening process. Competitive compensation and benefits. Paid basic medical/ dental and paid life insurance. A very progressive facility and working conditions for all employees. ]]>

<![CDATA[Technisource is seeking a Technical Support specialist for a long term contract position in North Raleigh. Candidate must possess excellent communication / customer service skills / client facing skills. Experience with Applications Support in a help desk environment required. Mortgage industry experience a big plus! Responsibilities Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved. Identify and learn appropriate software applications used and supported by the organization. Apply diagnostic utilities to aid in troubleshooting. Skills Windows XP Microsoft Office Suite Basic networking]]>

<![CDATA[We are looking for best-in-class client-side support people to assist our growing presence. They will supply quality hands-on technical support to internal customers through all necessary channels while exceeding their expectations at every chance. The successful Technician will be extremely customer focused and motivated by overall success. You will require a keen eye for recognizing inefficiency and take the initiative to simplify processes for their customers. You will not be afraid to relentlessly escalate and consistently raise the bar for skill and customer service. You will be innovative, enthusiastic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be dedicated, adaptable, and have demonstrated the ability to maintain high levels of productivity whilst working alone. Qualifications: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are needed to ensure a high level of client satisfaction.]]>

<![CDATA[The role of the Helpdesk Manager is to supervise the Helpdesk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of the end users help requests, including the monitoring, tracking, and coordination of Helpdesk functions. The Helpdesk Manager will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. ***This is a hands on management position. The position requires a four-year degree in Computer Science/Business or the equivalent dicipline. Eight years in a related IT role, as well as, at least 4 years in a management position are also required. In addition, a strong NT / Network management background is required, MCP (Microsoft Certified Professional) preferred. Strong interpersonal, teamwork, organizational and workload planning skills are also essential for this position. -must have been specifically configuring/designing the Ghost Image to install as well as completing the installations -they want someone who has done a considerable amount of work with batch file scripting -this individual must also have a considerable amount of knowledge in working with registries. -must have solid understanding of Windows O/S specifically XP and hopefully some exposure to Windows 7 This is a direct hire. This is an immediate need. Please send your resume to the link above.]]>

<![CDATA[Architectural Millwork company looking for drafter/ detailer. Must have experience in millwork industry.]]>

<![CDATA[Technisource is looking for a part time Technical engineer for a 6 month contract in Durham, NC Indivdual Requirement: Work in a testing lab to maintain quality of products Maintain and order supplies for continuous production flow and to supply development engineering Utilize a tracking system to input data (SPC, material movement) to centralize and streamline manufacturing information Assist research scientists and conducted systematic improvements in the production process Communicat priorities and worked with peers to meet daily production & development goals Coordinate production Control [lot starts, kitting, traveler printing & distribution] Generated labels for product shipments Order, receive, organize and stock supplies for production Work with venders and supply companies to lock in prices individual must be reliable and articulate In a nutshell, looking for technical aptitude, reliability and flexibility. There are two positions. Some weeks this person is needed 30 hrs per week, other weeks 10 hrs per week. This is a GREAT position for an Engineering college student who wants some hands on experience.]]>

<![CDATA[Worldwide Enterprises, Inc., a provider of business services and information technology in both the government and commercial sectors. At Worldwide Enterprises we recognize the changes in today�s business landscape and offer our clients� innovative solutions. We look at each engagement as an opportunity to develop a partnership that will lead to mutual success with the underlying objectives being to meet our client�s goals. Worldwide Enterprises Inc. is looking for talented Cable Technicians to work at customers sites in Durham NC. 3+ years experience in Commercial Infrastructure 3+ years experience terminating Fiber Experience in Fusion Splicing Must be able to Extend T1's Please send resume in Word Document and Salary request to worldwidehr@live.com ]]>

<![CDATA[We are looking to hire a highly motivated Technical Support Specialist to support their internal Technical Support Service. This individual will be part of the Network Support Team and accountable for various Networking, Infrastructure and Troubleshooting remediation for aTS clients. Knowledge of Blackberry Synchronization is highly preferred. LAN/WAN support is needed. This opportunity would best suit an person who can hit the ground running and work well both within a team or independently. Candidates also should be professional in nature and have strong communication skills.]]>

<![CDATA[We are currently seeking a Software Technical Support Rep for a six month contract in North Raleigh, NC. Must have 2-3 years experience supporting proprietary software and have Microsoft and basic Networking troubleshooting skills. This is a W2 contract.]]>

<![CDATA[TSI Healthcare which is based out of Chapel Hill, North Carolina is accepting resumes for qualified individuals to join our EHR & Clinical Services Team. Responsibilities will primarily be training and implementing NextGen products for TSI Healthcare clients. TSI Healthcare is a NextGen value added reseller servicing the Eastern portion of the US. TSI Healthcare has been listed in Healthcare Informatics TOP 100 healthcare IT companies in the nation by revenue. We were listed in the TOP 15 Practice Management Vendors in the nation! We were also named one of the top 10 best places to work in North Carolina in 2009 by Business Leader Magazine! Ideal candidate will be someone with greater than 5 years experience using the NextGen applications. We are currently seeking candidates with the following qualifications... -Ability to monitor and manage EHR support queue to ensure prompt follow up and documentation of client support issues -Must demonstrate strong customer service and interpersonal skills, necessary to understand the impact of problems on our clients and respond accordingly -Must have excellent written and verbal communication skills, necessary to communicate effectively with clients over the telephone -Must be able to accurately document client problems using the TSI Healthcare support call management system -Detail-oriented, with excellent organizational skills -Work with sales staff to assign team members to new clients and ensure timely implementations -Ensuring that projects are staying within the scope and financial budget established through analysis and consulting with customer and/or management if a situation requires the need to go outside initial scope or budget -Ability to use independent judgment to plan, execute and direct implementation tasks at Customer sites, as well as internally within TSI Healthcare to achieve the project objectives, ensuring the deliverables are on time and of high quality -Skills to develop and implement classroom training agendas for EHR clients and internal TSI staff -Planning of and managing new client installations -Monitoring of programming issues that arise during the implementation process Please forward resume to hr@tsihealthcare.com Subject: EHR Project Manager ]]>

<![CDATA[A leading design build video integration firm in the Southeast, is looking for a highly motivated Audio Visual Installation Technician in the Raleigh area. Experienced Audio Visual background required, experience with soldering and crimping connectors, and ability to lift 50 lbs. comfortably is required. Excellent opportunity in the audio visual industry and industry certifications are available. We offer excellent advancement potential, industry leading compensation opportunities, and a complete benefits package. Please email resume to the following: avsupport10@gmail.com ]]>

<![CDATA[Immediate opening for a Full Time Cellular Phone Repair Technician in a high volume Retail Location. Job duties include: Evaluation, Diagnosis and Repair of Sprint / Nextel Handsets. Qualifications include: Excellent Organizational Skills, The ability to Multi-task in a fast paced environment, Outstanding Computer Skills and the Ability to Handle sometimes difficult customer service issues in a professional manner. Experience: Experienced Cellular Phone technician preferred, however willing to train the right person. Please send resume to: nextel3@bellsouth.net ]]>

<![CDATA[We are searching for cream of the crop client-side support personnel to assist our growing presence. They will supply quality hands-on technical support to internal customers through all available channels while exceeding their expectations at every chance. The successful Technician will be extremely customer focused and motivated by overall success. You will need a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently higher the standards for talent and customer service. You will be innovative, enthusiastic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be committed, flexible, and have demonstrated the ability to maintain high levels of productivity whilst working alone. Qualifications: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are necessary to ensure a high level of client satisfaction.]]>

<![CDATA[-Help desk assistance -Desktop, printer, laptop, and network troubleshooting -Remote technical support -Remote and local application installation -Problem solve issues with servers printers]]>

<![CDATA[Are you an MS Office 2007 or 2010 expert? We have a 1 month contract available in Durham for a PC Tech that has excellent MS Office skills. This position will pay $16/hr and will start 9/20. Please send resume to be considered.]]>

<![CDATA[Multiple openings for people to work in a telecommunications lab. Need experience working with and setting up routers and running cable. Person will interface with customers. Would like someone with Cisco router experience.]]>

<![CDATA[We are looking for best-in-class client-side support people to assist our growing presence. They will supply quality hands-on technical support to internal clients through all available channels while exceeding their expectations at every chance. The successful Technician will be extremely client focused and motivated by team success. You will need a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently raise the bar for talent and client service. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be committed, flexible, and have demonstrated the ability to maintain high levels of productivity whilst working alone. Qualifications: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are necessary to ensure a high level of client satisfaction.]]>

<![CDATA[This position will entail the following: Support of all technology systems in facility. - Custom build, install and maintain all servers - Install, configure and maintain Windows 2003 server OS on all Domain production servers. o This includes Active Directory, SQL server, IIS, DNS, DHCP server. - Create and maintain all Active Directory computer and user objects. I.E. individual student and computer accounts. - Ensure servers are backed up on successfully on a regular, frequent schedule.. - Install and maintain e-mail services o includes anti-spam and anti-virus services for same. - Ensure functionality and availability of websites. - Create and maintain any new web domains. - Install and maintain all network switches o Both managed and unmanaged. - Install and maintain network firewall. o This includes using reporting system to track down bandwith and AUP abuse - Create and manage tech request website. - Maintain Panasonic TDA200 phone system. As well as Panasonic voice mail system - Install/maintain CCTV security system. Includes all parts of system(cabling, cameras, computer interface card, software) - Install/maintain DSC security system. Includes all parts of system(cabling, door contacts, motion detectors, control panels, software) - Install all data, voice, camera, and specialty cable for facility. - Install and maintain animation render farm. Includes 1 render manager and 4 nodes. - Purchase parts for and custom build all client PC�s used in facility. - Build and maintain complete Windows XP based images for all client PC�s - Build and maintain complete Mac OSX images for all Mac�s in facility - Rollout these images on a quarterly basis to keep machines clean and up-to-date with latest software, bug and security fixes and our own improvements. - Troubleshoot and correct any tech issues system wide by utilizing a trouble reporting website �where a user can submit an issue to tech dept using a straight forward form. - This website is also used to report facility problem, user is initially asked if problem is facility or tech. - Install departmental specialized software. - Support theater equipment including projector, mixing board, amps, speakers, lighting. - Support Pro-tools audio systems. - Project tech spending budget annually and quarterly. - Handle any special projects from management. I.E. o Building custom machines for various purposes. o Construction and configuration of e-learning test beds for the purpose of evaluating various online curriculum delivery systems. o �� Support various facility systems where needed. - handle majority of electrical work needed including: o integration of new lighting into existing circuits. (library, classrooms) o Installation and repair of lights and switches in classrooms. o Installation and repair of receptacles. o Ensure proper high load distribution among available circuits(theater truss lighting) - Purchase food and beverage items for vending machines. o Stock vending machines on a regular basis - Assist in maintenance of HVAC systems, belts, filters, troubleshoot issues with operation - Setup of new room configurations set forth by management. - Handle any special facility projects from management. ]]>

<![CDATA[We are searching for cream of the crop client-side support people to assist our growing presence. They will offer quality hands-on technical support to internal customers through all necessary channels while exceeding their expectations at every possibility. The successful Technician will be extremely customer focused and motivated by overall success. You will need a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently higher the standards for talent and client service. You will be innovative, enthusiastic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be dedicated, flexible, and have demonstrated the ability to maintain high levels of productivity with minimal supervision. Qualifications: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are needed to ensure a high level of client satisfaction.]]>

<![CDATA[Very flexible schedule for a Customer Service Support Technician, will provide phone support for a global helpdesk in German and English. Must speak both languages fluently. Must have some technical support background and strong customer service mentality.]]>

<![CDATA[The selected candidate will: - Diagnose and resolve reported problems - Upkeep status on open tickets - Build, upgrade, and configure desktop devices - Track hardware and software changes - Help with the management of hardware devices and software licenses - Give basic LAN administration under the direction of the Senior administrator Requirements: - Associates Degree or commensurate experience - Communicate and work effectively in a team environment - Possess to be on the phone]]>

<![CDATA[-Help desk support -Desktop, printer, laptop, and network troubleshooting -Remote technical assistance -Local application installation -Troubleshoot issues with desktops laptops]]>

<![CDATA[ The successful candidate for this job will demonstrate substantial experience in listing and successfully selling product through online sales portals, including eBay, Amazon.com and company-owned eCommerce websites. The task includes data collection and product photography, so writing skills and a working knowledge of photo editing software is required. The company resells computer parts and accessories, and thus it is important that you are familiar with computers, their parts, and the accessories or peripherals that can be used with them to make them fulfill the customers' needs. It's a tough economy out there and we need you to be able to hit the ground running, bringing experience and knowledge to help us succeed and simultaneously achieve your own goals and success. The company is currently using ChannelAdvisor Marketplaces software to manage product listings. If you have the experience and product knowledge we are seeking, please reply and include your resume. Since writing skills are important within this job, don't expect a reply if there are misspellings or grammatical errors in your cover letter or resume. Compensation is negotiable based on experience. Some premium for demonstrated success may be included. ]]>

<![CDATA[Company seeking temporary employee for a Help Desk role! Schedule will be rotating shifts with occasional weekend work. Responsibilities: Take incoming calls to assist in directing caller to the appropriate specialist Troubleshoot and provide technical support to end user Email management and delivery Tracking calls and logging any outstanding work orders IT experience a MUST! ]]>

<![CDATA[Sequoia Retail Systems, Inc. is the leading independent provider of comprehensive point-of-sale, inventory control, e-commerce, and textbook management systems to colleges and universities throughout the nation. With a sole focus on technology and a staff that includes many industry veterans, Sequoia has grown with its customers over the last 25 years. Headquartered in Silicon Valley, with offices in Portland, Oregon and Raleigh, North Carolina, Sequoia Retail Systems offers employees an opportunity to work with an industry leader in a collegial environment. We have an opportunity for a Technical Support Associate to join our expanding team in our Raleigh, NC office. Our Technical Support Associates work over the phone with our customers and are responsible for dealing professionally and courteously with customers, researching customer problems, and being sensitive to their pressures and needs. The selected candidate will: � Make initial contact with end-users to gather information and provide issue updates � Communicate directly with clients via phone and e-mail to identify, reproduce, and assist in the resolution of basic support issues � Provide entry-level technical expertise to customers at all times, and use that expertise to understand and report issues to upper tier support and management � Manage multiple calls in assigned queue within specified callback and resolution time frames � Escalate any customer issue or concern within specified time frames and/or according to the needs or requests of the customer � Review all support processes and develop understanding of Sequoia products and services We require: � Excellent communication skills and strong customer service skills with a strong desire to help others � Minimum of 1 year Customer Service or Technical Support experience, preferably supporting software tools � Strong Windows platform expertise � Organized and attentive to detail � Ability to multitask and efficiently work in a fast paced environment We desire: � LINUX platform expertise is a plus Does this sound like the kind of challenge you�re looking for? If so, please send your resume to HR@sequoiars.com. Principals and local candidates only, please. Visa sponsorship is not available for this position. Sequoia Retail Systems does not accept unsolicited agency resumes. Any agency resumes submitted without a signed agency agreement become the property of Sequoia Retail Systems. ]]>

<![CDATA[R&R is in the process of building a Technician Dispatch Model for nationwide IT Roll-outs. Therefore, we are currently seeking technicians for nationwide work. In the next few weeks, we will be vetting our Technician applicants by qualifying them through resume screening, interviews, and skills-based testing. Please take the time to register by creating your personal applicant profile. As this process progresses, we will communicate these updates through periodic emails. If you are interested in applying for this position, please go to <a href="https://www.rrportal.com/dispatch" rel="nofollow">https://www.rrportal.com/dispatch</a> ]]>

<![CDATA[Local computer support company is looking for a full-time, qualified HW technician with the following skill set: - Min 2-3 years PC troubleshooting/repair experience - Laser printer troubleshooting/repair experience - A+ Certification Qualified candidates should be able to handle all types of HW break/fix issues (PC and Laser printer repair issues) and will be required to update a trouble ticket system and maintain high customer satisfaction. A professional demeanor and appearance is required. We offer a challenging and professional work environment, competitive wages and full benefits package. Position requires the ability to pass a background/dmv check. **Please email your cover letter and resume to: sforbes@cspinc.com ]]>

<![CDATA[CTG is currently assisting one of its premiere clients in staffing a Linux Hardware Technician in RTP, NC. Position: Hardware Technician Location: RTP, NC Duration: On-going long term contract Position Description: Our client is looking to staff a Hardware Technician. This is an on-going contract and the candidate will be responsible for product validation within the Integral Functions area. The job duties are listed below: 1. Installing Windows, Linux, VMware and Netware operating systems 2. Executing tests from a test plan 3. Basic hardware/software debugging 4. Entering results and logs into a database 5. Recording, tracking and verifying defects If interested in this opportunity, please respond with a soft copy of your resume for review, your availability to interview/start a new position and your compensation requirements (W2, direct employment only). ]]>

<![CDATA[In need of a team of experts in MS Office 2007 or 2010 with relevant and recent work experience for a windows rollout. ~$17-$25/hr. Full-time 8-5 M-F ~2 month contract]]>

<![CDATA[G&B Solutions, Inc., is currently looking for an experienced Help Desk Specialist with strong customer service capabilities in Durham, NC. To apply, please go to: <a href="http://careers.gbsolutionsinc.com/Careers.aspx?adata=%2fLHObwSFNRbb3n3qKGSnEiEDYI%2fny1auNkpN4MIG%2b%2fYyq3gBpUBmV7CBVLYi8vRYAciXN3rPGKJ%2bCU6yUWegJA%3d%3d" rel="nofollow">http://careers.gbsolutionsinc.com/Careers.aspx?adata=%2fLHObwSFNRbb3n3qKGSnEiEDYI%2fny1auNkpN4MIG%2b%2fYyq3gBpUBmV7CBVLYi8vRYAciXN3rPGKJ%2bCU6yUWegJA%3d%3d</a> Job Description: Candidates for the position must have a minimum of 6 months experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS) 2.0, Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi Protocol Label Switching (MPLS), VoIP and Cisco routers. The candidate will be required to become proficient in the use of CAPRS that is used by the agency to detail reported incidents. Proficiency in the CAPRS application is required within 2-4 weeks of assignment. The right candidates This helpdesk team responds to 12,000+ calls per month so you must be a proven quick learner, be comfortable in a fast-paced environment, have good communications skills and the ability to physically handle hardware components weighing up to 30 lbs. Qualifications Required High School Diploma 6 months + experience in a help desk environment Experience with MS-Office, SMS 2.0, MS-Outlook, TCP/IP, and Active Directory , vBNS, MPLS, VoIP an Cisco Routers As a full- time employee of G&B Solutions, Inc., you will be eligible to participate in our competitive benefits program from your first day of employment. Our benefits package includes: � Medical Benefits � Dental Benefits � Vision Benefits � Health Advocate � Flexible Spending Accounts for Medical, Dependant Care, and Transit � Disability Coverage � Life/AD&D � Legal Services Plan � Employee Assistance Program (EAP) � 401(k) Retirement Plan with company match � Paid Time Off � Education &Training Assistance � Employee Recognition Candidate must be able to pass a background check and be eligible to receive a Public Trust level clearance. G&B will facilitate the clearance process, but the candidate will not be able to begin work until the clearance process is complete (generally 4-5 weeks). G&B Solutions, Inc., a wholly-owned subsidiary of VSE Corporation, is a high-end Management Consulting and IT Solutions company. We serve as trusted advisors to senior executives across the Federal Government. Our cornerstones are enterprise-wide business and technical architectures, IT security, and IT infrastructure support. We provide flexibility and quality solutions to our customers. Please feel free to visit our website for more information at www.gbsolutionsinc.com. We are an EEO/Affirmative Action Employer (M/F/D/V) that understands the value of diversity and its impact on a high performance culture. We are a military friendly organization and veterans are encouraged to apply. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States. No phone calls, please. ]]>

<![CDATA[We are currently searching for an IT Analyst. This position is an 11 months contract located in Raleigh. Qualifications: �Minimum 8 or more years of Business Analysts experience �Ability to interact with and influence all levels of management �Strong organizational skills �Technical experience �Working knowledge of System Development Life Cycle �Strong project management skills �Self-directed, with demonstrated ability to multi-task, prioritize and execute �Bachelors degree in Business and/or Information Systems or equivalent work experience �Strong analytical skills necessary to work with functional users for requirements gathering, testing documentation and change management �Demonstrated data analysis skills including developing of management metric reports �4-6 years experience translating business needs into functional business requirements �Good understanding of automated testing, document management and process model tools �Excellent oral and written communications skills �Solid Microsoft Office skills: Excel 7.0, Word 7.0, PowerPoint, Project �IBM PC �Experience in eCommerce Responsibilities: �Prioritize and translate customer requests (VOCs) to establish electronic connections either directly with the company or through a third party. �Manage multiple product development projects by partnering up with the product development manager and team lead to gather business requirements. �Transform high-level business requirements for eConnections projects and enhancements into detailed functional specifications. Respond to requests for changes to the specifications meeting Compliance standards. �Drive eBusiness strategy with our customers, working directly with lenders and third party companies to establish the connections and manage the relationships going forward. �Manage daily activities, issue resolution and communication across project and support teams and functional groups in order to deliver projects and enhancements on time, on-budget, as- requested by customer. �Serve as business expert and direct liaison Pay Rate: $18.50 - $35.00 (B.O.E.) If you are interested please send me an updated resume as an attachment in Word format. For immediate consideration, please call Jessica at 800-595-8658 ext. 233. ]]>

<![CDATA[JDSU has a unique opportunity to utilize your experience to work with a great team developing software for the telecommunications industry. Our Raleigh, NC office is seeking an experienced, high-energy software engineer who wants to have the opportunity to contribute and to grow with the company. You will participate in all phases of the software development life cycle. In this role, you will be responsible for the design, implementation, testing and maintenance of embedded and GUI software components. Your skills will be valuable for assuring the quality, reusability and maintainability in your software design. Required Qualifications - BS Computer Science with at least five years development experience. - Expert in C++ - Proficient in XML - Knowledge of Python scripting. - Linux experience required. - Knowledge of ethernet data communications a must. - Experience with ethernet networks desired. ]]>

<![CDATA[We are seeking a MS Office 2010 Rollout Specialist for a contract position in Durham, NC. This is a 4-6 week contract in Durham. Must have SuperUser type experience with MS Office 2010. $16/hr.]]>

<![CDATA[The chosen candidate will: - Troubleshoot reported problems - Maintain status on open tickets - Build, upgrade, and configure desktop devices - Track hardware and software changes - Assist with the management of hardware devices and software licenses - Offer basic LAN administration under the direction of the managing administrator Requirements: - Associates Degree or commensurate experience - Communicate and work effectively in a team environment - Have a willingness to be on the phone]]>

<![CDATA[Growing technology company in Garner, NC seeks candidates who meet the following requirements: Must Haves: 1. Problem solving - must be able to think on your feet. 2. Exceptional communications skills - must be able to communicate verbally and in written form English language. 3. Dependability - must follow through on assigned tasks. 4. IP Infrastructure - solid understanding of networking standards and router configuration. 5. Windows OS Summary: Provides entry-level support services to customers and implementation teams regarding end user applications. Duties � Provides customer call center support services for on-going support of medical imaging applications. � Supports customers and implementation teams with servers & PC setup, maintenance, & troubleshooting � Performs data migrations and system upgrades as needed. � Works directly with software development and field implementation teams for the testing, implementation, and support of medical imaging applications. � Works with peers in other groups to define hardware and software standards and explore new technologies. Competency: � Complexity � Knows and applies fundamental concepts, practices, and procedures. Tasks range from having some variation and difficulty to having moderate variation and difficulty. � Results � Impact the quality and availability of service. Affect the timely completion of projects and services. � Accountability � Refers questions and problems to higher levels. Entry-level positions work under immediate supervision and with detailed instructions. Work is often checked for accuracy. Solves routine problems and work is performed independently. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: � BS or BA degree in Computer Science or related field. � Minimum 3 years prior experience required in Computer Software Call Center, or similar environment, supporting customers and applications. � Healthcare industry a plus. Language Ability: Exceptional communication skills and English language proficiency. Bi-lingual a plus. Computer Skills: � Prior experience with MS SQL preferred. � Knowledge of All windows Operating systems (Certification in at least two) � Strong knowledge of MS Server setup and support, Certification preferred � Must have a solid understanding of IP networking standards and Cross platform Router configuration. � Demonstrated understanding of logical troubleshoot and problem solving skills. � Must have a solid understanding of Internet standards, SSL, XML, HTTP, ASP, .NET No sponsorships offered. Please respond with a current resume and salary requirements. ]]>

<![CDATA[Our client is seeking someone with some of the following certs/skills: CompTIA A+, MCSA, MCST (Vista) , MCP Certified Windows Operating Systems (Workstations & Servers) NetMeeting, Novell Netware, Active Directory, Networking, TCP/IP Networking, Outlook 95/98/2K/03 Network Administration, Remedy, CiscoVPN, Netscape JOB Description: � Serve as the technical lead for migrating desktop support and knowledge transfer � Serve as the technical lead for testing vendor supplied procedures and standards for desktop support and revise/develop new documentation as appropriate � Provide advanced desktop support to staff via remote desktop utilities and in person for Microsoft operating systems in a mixed Netware and Microsoft environment � Provide support for local/networked printers � Provide support for productivity software (MS Office, Adobe, etc.) � Provide support for e-mail (MS Exchange) � Provide support for Active Directory users � Provide support for PDA users � Create and deploy images, patches and software updates � Provide consulting on cost-effective implementations of microcomputer hardware and software using defined standards and specifications � Transfer knowledge and transition desktop support activities to state support staff � Provide status reports to technical lead � Other projects as assigned by management This is a contract position that is expected to start out as an 8 month contract with possible extensions.]]>

<![CDATA[Looking computer techs asap. 919-552-3868 ask for David]]>

<![CDATA[REGIONAL SERVICE TECHNICIAN I To express interest in this opportunity please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> Qualifications: The following are preferred or desired unless specifically stated: High school graduate or equivalent required, AS degree preferred Minimum 2 years retail store level experience desired Minimum 1 year technology help desk or I.T. store support experience preferred Low voltage voice and data cabling experience Good communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating Well developed written communication skills required to provide accurate notation, billing, and parts order information Must possess strong customer service skills, effective problem solving skills Must possess a strong sense of urgency in managing both SLA repair and inventory turn times Ability to work in adverse repair/installation environments Must possess ability to work independently as needed while being a strong team player Must pass criminal background, pre-employment drug screening, Motor Vehicle Record check to be considered for employment Must demonstrate history of safe work habits This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company: Key Responsibilities will include: Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments Edit all aspects of trouble tickets assigned to the work zone (Includes providing comprehensive notes / resolution information / equipment information / closure detail) Order parts for all completed tickets with accuracy and timeliness Provide trouble ticket billing information when required Maintain spare and parts inventory in van for multiple customer environment Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: Complete ad hoc IT hardware installation tasks as needed Complete project-based IT hardware installations as needed Complete staging / integration services of IT hardware as needed Support low voltage cabling projects as needed Support within installation or cabling projects may require travel Extensive driving required in company provided vehicle May be assigned other duties as needed Compensation: Wage commensurate with experience and qualifications (Grade 12).This position is classified as non-exempt hourly. NC, Raleigh - RST I (10-0192) AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[Sequoia Retail Systems, Inc. is the leading independent provider of comprehensive point-of-sale, inventory control, e-commerce, and textbook management systems to colleges and universities throughout the nation. With a sole focus on technology and a staff that includes many industry veterans, Sequoia has grown with its customers over the last 25 years. Headquartered in Silicon Valley, with offices in Portland, Oregon and Raleigh, North Carolina, Sequoia Retail Systems offers employees an opportunity to work with an industry leader in a collegial environment. We have an opportunity for a Technical Support Associate to join our expanding team in our Raleigh, NC office. Our Technical Support Associates work over the phone with our customers and are responsible for dealing professionally and courteously with customers, researching customer problems, and being sensitive to their pressures and needs. The selected candidate will: � Make initial contact with end-users to gather information and provide issue updates � Communicate directly with clients via phone and e-mail to identify, reproduce, and assist in the resolution of basic support issues � Provide entry-level technical expertise to customers at all times, and use that expertise to understand and report issues to upper tier support and management � Manage multiple calls in assigned queue within specified callback and resolution time frames � Escalate any customer issue or concern within specified time frames and/or according to the needs or requests of the customer � Review all support processes and develop understanding of Sequoia products and services We require: � Excellent communication skills and strong customer service skills with a strong desire to help others � Minimum of 1 year Customer Service or Technical Support experience, preferably supporting software tools � Strong Windows platform expertise � Organized and attentive to detail � Ability to multitask and efficiently work in a fast paced environment We desire: � LINUX platform expertise is a plus Does this sound like the kind of challenge you�re looking for? If so, please send your resume to HR@sequoiars.com. Principals and local candidates only, please. Visa sponsorship is not available for this position. Sequoia Retail Systems does not accept unsolicited agency resumes. Any agency resumes submitted without a signed agency agreement become the property of Sequoia Retail Systems. ]]>

<![CDATA[Part-Time Support and Implementation Specialist. Approximately 20-25 hours per week. Responsibilities − Works closely with consumers and corporate clients to provide accurate, timely, and complete resolutions to customer support inquiries and technical issues such as device activation, configuration, troubleshooting, and account management. − Helps to train and educate customers on use of GPS related products and services. − Maintain a high level of customer satisfaction. − Assists in creating and editing end user documentation and training materials − Actively participates in customer focused testing and quality assurance processes for new products and releases. − Communicates technical issues and recommends corrective actions to product team − Provides general support to operations, product, and implementation teams − Contributes to a fun, positive, team-oriented working environment Qualifications − Expertise in using Internet-based software applications and hardware devices − Working knowledge of wireless networks, mobile phones, and GPS. − Excellent communication skills and writing ability − High degree of reliability − Self-motivated and proactive − Ability to multi-task and effectively prioritize assignments − Demonstrated focus on customer service Other Requirements Valid driver's license and reliable transportation Forward Resume and questions to lsheats@securusgps.com]]>

<![CDATA[Job Summary: Provides technical support to customers, answering complex questions on function and usage of product via the telephone, email and/or internet chat. Serves as primary support liaison between GFI and customer. The Technical Support Representative may be required to test and evaluate GFI software and perform basic network administrator tasks. Essential Duties and Responsibilities: • Resolve clients' questions or problems over the telephone, email and/or internet chat in the areas of system configurations/setup, product functionality and bugs/enhancements. • Convey customer feedback to product development staff. • Keep customer informed of how and when problems are resolved. • Involved in any additional follow up, testing and troubleshooting. • Responsible for appropriate referral to other support and quality assurance areas. • Promote and maintain a high quality, professional, service-oriented company image among users. • May be responsible for resolving technical support escalations. • Good working knowledge of mail-technology (SMTP/IMAP/POP). • Able to resolve general product problems via telephone or email support. • Good writing, editing, interpersonal and communications skills. • Experience with different operating systems and servers. • Working knowledge of Microsoft Office suite and various email systems, including Exchange Server. • Proficient PC skills used, as required, for testing, troubleshooting, call logging, product programming. • Professional presentation required. Communication: • Strong oral communication skills; heavy telephone and/or email, internet chat usage. • Strong writing, editing, and presentation skills. Education / Experience: • Associate's degree or equivalent required, preferably in Computer Science. • MCSA or MCSE certification is desirable. • Minimum 2 years experience in Product Support or related field required. We are an equal opportunity employer. ]]>

<![CDATA[We are looking for best-in-class client-side support personnel to support our growing presence. They will provide quality hands-on technical support to internal customers through all available channels while exceeding their expectations at every chance. The successful Technician will be extremely client focused and motivated by overall success. You will require a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently raise the bar for skill and client service. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be committed, flexible, and have demonstrated the ability to maintain high levels of productivity with minimal supervision. Qualifications: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are needed to ensure a high level of customer satisfaction.]]>

<![CDATA[Don't work for this company. Trust me they treat there employees like dirt, curse at them, lie and just make your life a literall Hell in there. And 9$ an hour isn't work what you have to get put through. They make up the rules as they go and expect you to know them and they act like you know everything and yell at you over pitty things and you'll be so stressed out before day one is over with. Thats why no one wants to work there and stays there more then 3 days. ]]>

<![CDATA[Fast growing company. Need a parts coordinator to grow with company. Opportunities for growth. This person must be able to type at least 55+ wpm. MUST KNOW QUICKBOOKS. DO NOT APPLY IF YOU DO NOT MEET THESE CRITERIA. PLEASE NOTE on your cover letter how many wpm you can type, reason for applying, and salary expectation. Be prepared to take a typing test during job interview. Job description includes: - Inside sales and incoming parts sales orders that are out of warranty. - Follow-up on missing information for online orders - Manage online orders that come in to ensure accuracy - Process parts requests each day. - Responsible for getting parts out each day (both in warranty and out of warranty). - Track shipments for customers. - Maintain catalog updates. - Unfulfilled parts request communication and follow up. - Identify incorrect parts description or errors online, in Quickbooks, and in our catalog for updates. - Keeping up with parts inventory and log of parts that need replenishment. Work with accounting to issue PO�s for spare parts. - Other general duties as needs arise. ]]>

<![CDATA[ Software Technical Support Representative About the Opportunity We are searching for an experienced Support Representative. This person will focus their day around solving inbound software issues for our core EAM/CMMS application and related mobile software. A proactive, high-energy person is desired to provide service excellence to our customers. This role will be a home office position, so being self-motivated is a key characteristic for success with this position. Person will report to Support Team Lead, and will be expected to produce professional and quality results. Requirements: �         Full-time availability between 8am-5pm Eastern time �         Business software troubleshooting experience including the ability to quickly identify a problem and follow it through to resolution in a timely manner �         Excellent written and verbal communication �         Strong understanding of Microsoft Office tools � Outlook, Excel, and Word are most commonly used �         Self-motivated learning style with a drive for consistent improvement Preferred: �         Customer management tools experience including the ability to efficiently document support incidents, track progress and time allocated, and close with resolution <ul> <li>Report design and architecture experience including the ability to understand customer requirements and produce concise reports using our proprietary reporting engine </li> </ul> �         Microsoft SQL scripting experience including basic to intermediate select statements,  joins, and updates for database troubleshooting and correction <ul> <li>Technical scope experience including the ability to clarify customer needs and produce clear and concise documentation</li> <li>Data migration experience including the ability to effectively map data between databases and prepare spreadsheets for import</li> </ul> We are eager to bring on a candidate for this position. Please submit all inquiries and resumes via email. Following a formal review of your resume, you may be requested to document explanations for the above Requirements and Preferred characteristics, as well as, produce sample work from prior positions. About Maintenance Connection Maintenance Connection provides Facility Maintenance and Asset Management Software (Browser-Based CMMS) to organizations worldwide. Our unique blend of technology and personalized service is a critical component of our client satisfaction. Our attention to service is evident in the people we hire, the systems we develop and the way we interact with our clients.  For more information, please visit <a href="http://www.maintenanceconnection.com/" rel="nofollow"> www.maintenanceconnection.com</a>. ]]>

<![CDATA[Implementation Specialist (Location: Regency Park, Cary NC) Mercury Z LLC offers an exciting opportunity as a growing company on the cutting edge of technology and innovation. We provide support and service expertise to a dynamic customer base comprised of many of the world�s largest service providers. As a leading systems integrator of innovative technologies for global companies, Mercury Z LLC delivers turn-key solutions that combine some of the world's most sophisticated technologies and processes in network engineering, software and design. If you have the drive and ambition to succeed then come grow with us in an exciting, fast paced, team centered, entrepreneurial environment. We need people who are goal oriented and can be flexible to meet the needs of our clients. If you are honest, have a passion for accuracy, and commitment to truth then we want you. You will have the opportunity to work with some of the industry's top networking talent. Apply today and grow your career with Mercury Z! EXPERIENCE REQUIRED INCLUDING: � Experience in configuring DSL modems and HOME routers � CCENT Certification Desired � Knowledge of IP addressing is a must � Excellent customer facing communication skills (both written and verbal) � Call center experience a plus � Experience working with web based programs EDUCATION LEVEL: � Router configuration classes � AA in Networking/Computer Information Systems COMPENSATION � $12-$14 hourly based on experience. WORK SCHEDULE � Both full-time and part-time positions available. � 8AM to 10AM (Mon-Sat), hours vary depending on complexity of work. ]]>

<![CDATA[Looking for Telecom Technician candidates to work in and around the RTP area for 1-2 week assignments, possibly longer or shorter. This position requires experience working with Cat-5, Cat-6, Voice & Data, and Cabling installation. Candidates must have experience installing the above systems. Must have own tools and transportation to work. Candidate will need at least 1 year of experience. ONLY MS Word versions of your resume should be submitted for consideration, other word processor documents will not be considered.]]>

<![CDATA[Be a part of Synergy Technical Solutions� world-class team! Apply online today at: www.syntechs.com/signup Synergy Technical Solutions Corp. (Syntechs) is a nationwide provider of innovative, efficient technical business solutions for over 14 years. Syntechs provides onsite service and support to world wide computer and plasma television manufacturers, warranty companies, and third party service providers. We are looking to build on our network of professional Field Engineers -- in nearly all areas of the US, including Hawaii and Puerto Rico. If you have the know-how and share our vision of providing industry-leading technical services, consider joining our team as an independent contractor. Job Requirements: � Experience in one or more of the following platforms: PC/Laptop, wireless IP routing, routers, printers, software and hardware, and working knowledge of all operating systems � Plamsa/LCD Repair and Installation � Satellite/Appliance Installation � A+ CompTIA certification or in the process (for PC�s) � Excellent Trouble Shooting skills to isolate and diagnose common hardware/software problems. � Experience in technical procedures � Applicant must be self motivated and dependable. Job requires interaction with customers to set up appointments and communicate issues while onsite. � Must have clear driving record and reliable transportation and be willing to travel as required to customer location. � Ability to lift or move computer/plasma/LCD/appliance equipment. Benefits: � Freedom to work the schedule you choose to serve your clientele � Be in business for yourself, but not by yourself! � Start your own business � Supplement current business income There has been an increase of service call volume in your location. Please contact Synergy Technical Solutions� Vendor Relations department for more information Apply online today at: www.syntechs.com/signup ]]>

<![CDATA[WE CANNOT PROVIDE SPONSORSHIP AT THIS TIME. MUST BE ABLE TO PASS A DRUG TEST. MUST BE ABLE TO PASS A BACKGROUND CHECK. MUST HAVE A VALID DRIVER'S LICENSE. This is a fast-moving position in a challenging environment with an established company installing BTS equipment. We are looking for looking for a personable and upbeat technician with high energy and high potential. This is a 1-year contract and100% travel. Requirements and Description of Duties: *If necessary, install BTSRTR in wireless systems provided Telco rack. Run and terminate power cabling at BTSRTR. *If necessary, run and terminate all cabling between BTSRTR and SC4812T-MC frames. *If applicable, install EVDO patch panel and cabling. *Install and/or move any necessary MCC (if applicable MCC-DO), BBX and LPA modules provided by wireless systems in SC4812T-MC Starter and Expansion frame. *Run all receive and transmit calibration tests on all added CDMA SC4812T-MC devices for all carriers per the latest documentation. *Run all Motorola receive and transmit ATP (Acceptance Test Procedure) checks on all CDMA SC4812T-MC devices. Identify and return for replacement any warranty parts that fail calibration or ATP checks directly with our client. *If applicable, load wireless provided SPA.TXT file onto MCC-DO card. *Download CDMA site calibration data to SC4812T-MC GLI for local operations or engineering teams. *Integrate site with other operations or engineering personnel and confirm site firmware and data loads. *If possible prior to hot cut, test basic cell site functionality of VOC and EVDO. The CFE will pass on results of the data test calls to the engineer -Originate a call and verify softer handoff between all 3 sectors within the site. -Verify that a call can be originated in each sector of the site. -A call will be originated and driven to an adjacent site to verify soft handoff works between sites. ]]>

<![CDATA[JOB DESCRIPTION Seeking 3rd shift employee to join our Help Desk team at Alphanumeric (Home office on Wake Forest Rd) Administer Managed Services client domains that include over 250 servers and network devices Administer MS Windows 200, 2003, and 2008 servers and Novel NetWare 6.5 servers Administer Cisco, SonicWALL and Hewlett Packard firewall, switch, router and wireless network devices Oversee daily maintenance and management of enterprise monitoring systems Generate and present monthly technical reports with efficiency recommendations to Managed Services clients to meet Service Level Agreements (SLA) ? weekly, monthly, quarterly or annual reports. Review and update assigned account network diagrams and update data in configuration database on a monthly basis Develop new report deliverables for monitored devices Develop and deploy client network infrastructure migration plans to Managed Services clients Design and deploy patch management solutions in client environments Install, configure and deploy Windows Servers for Enterprise monitoring platforms Perform patches on a monthly basis to assigned accounts Perform daily health checks Conduct weekly status updates with assigned account Assist Alphanumeric Service Desk with client-side desktop issues Assist in administration of Alphanumeric network infrastructure Perform Alphanumeric weekly backup tape rotation and courier hand-off Assist on internal issues of various needs from account troubleshooting to server reboots to restore services, to management of the ASI network JOB REQUIREMENTS 4+ years experience delivering technical solutions (from pre-sales through implementation) and / or support to external clients 4 year degree in computer related field, or equivalent experience Experience in a desktop and server support environment Experience with scripting and writing scripts to automate tasks Experience using managed services products such as Kaseya, LPI, etc. Experience with Microsoft products: Windows, Vista, Windows 2003/2008 servers, Exchange 2003, Exchange Cluster 2007, MS Outlook, IIS, SQL Server and Network Experience working with TCP/IP, DNS, DHCP, SMTP and WINS Proficient in the use of Microsoft Office Applications. Experience configuring and managing network protocols Excellent written and verbal communication skills are required - Ability to write formal proposals Ability to read and interpret customer specification documents ****MUST HAVE A+ or equivalent AND be able to obtain a Certification in one of the following: MCSA / MCP / MCITP / MCDBA ]]>

<![CDATA[A top employment solutions company is seeking someone looking to gain experience in Technology Recruiting. This position will support our Sr. Recruiters by recruiting and pre-screening over the phone top talent for their organizations. JOB REQUIREMENTS The ideal candidate will have experience recruiting top technical talent. Additional requirements include: � Minimum of 2 years recruiting experience is preferred � Recruiting technical talent is preferred � Excellent communication and organizational skills � Desire to learn and understand a variety of technologies in order to effectively recruit for these positions � Ability to work independently as well as contributing as an effective team member ]]>

<![CDATA[� All applicants must be able to pass criminal background check prior to starting, relocation is NOT provided, and all applicants must be either U.S. citizen or permanent resident. Actual Job Title is CRM Support Analyst (Customer Relationship Management) and must have database management skills like an Oracle Analyst. Description of Duties & Responsibilities: The primary responsibility of this role as a CRM Systems Analyst is to provide support for CRM processes and tools. The candidate will support the Commercial Operations business groups in the analysis and implementation of business requirements in this area. Candidates must possess strong troubleshooting and analytical skills with the ability to quickly learn new technologies as they are needed. Candidates must be able to thrive in a fast-paced environment with multiple deadlines. This position will be required to provide primary support for the StayinFront (CRM) systems and processes, and 3rd level support for individual user issues. The candidate will: Work closely with key business users, technical support staff and external vendors to ensure correct information flow for CRM processes; Supports interfaces, data structures, data analysis/development and basic CRM system configuration; Serves as the communication channel between the business and the software vendor providing coordination for issues, clarifying business requirements, and developing technical specifications; Provides business analysis and consulting for enhancements & projects (including, but not limited to: understanding business needs and translating them into application and operational requirements, and leading small to medium enhancement projects); Expected to carry out daily work with minimal supervision. The initial contract will be thru the end of 2010 with the potential to extend one year. The person will be expected to Will not pay any travel expenses so prefer local candidates. If you feel you are qualified for the position, please attach resume with the �reply to� option. (With job title as subject) ]]>

<![CDATA[The Microsoft Solutions Provider is filling Help desk and Tech Support positions with the companies in the Raleigh/Durham area. Employment is available for those willing to get certified while being employed. Fulltime positions available. Pay is based on experience and certifications. Please forward resume. ]]>

<![CDATA[Relevant Automation Corp. is a software consulting company providing consulting, support training and implementation of CRM software. As an IT company we use software to manage all of our internal processes and are very computer oriented. We are looking for a part-time IT administrator to manage backups, upgrades, maintenance and documentation of our computer systems. We use many technologies including VMWare, MSSQL Server, Exchange, Windows XP/7/2003/2008, VPN and others. We are looking for someone with a great aptitude for technology that is willing to learn as we go. It is not necessary to be certified on all of our technologies. The key elements of this position include the maintenance of administrative procedures in our online wiki, following/implementing procedures and managing projects to completion. The job will require 8 to 12 hours per week. Wage will be set based on experience and qualifications. ]]>

<![CDATA[Alphanumeric Systems, Inc. is a world-class technology provider with core strengths in the efficient delivery of comprehensive technology solutions. Alphanumeric is a privately-held enterprise. We have served pharmaceutical, state and local government, education, healthcare and professional services clients for three decades. Established in 1979, Alphanumeric has grown from a staff of three to its current employee base of more than 250, supporting both commercial and government organizations. Alphanumeric has received numerous awards and recognition, including 15 years as a CRN Magazine VAR 500 Solution Provider, Triangle Business Journal�s Top IT Networking Company, and many others. We are presently seeking someone to join our AlphaCare team which supports internal employees and external clients. This is a Tier II Help Desk position and the shift is 3rd. Please respond to this posting with your Word resume if you are interested in being considered for a full time position with Alphanumeric Systems, Inc. Administer Managed Services client domains that include over 250 servers and network devices Administer MS Windows 200, 2003, and 2008 servers and Novel NetWare 6.5 servers Administer Cisco, SonicWALL and Hewlett Packard firewall, switch, router and wireless network devices Oversee daily maintenance and management of enterprise monitoring systems Generate and present monthly technical reports with efficiency recommendations to Managed Services clients to meet Service Level Agreements (SLA) � weekly, monthly, quarterly or annual reports. Review and update assigned account network diagrams and update data in configuration database on a monthly basis Develop new report deliverables for monitored devices Develop and deploy client network infrastructure migration plans to Managed Services clients Design and deploy patch management solutions in client environments Install, configure and deploy Windows Servers for Enterprise monitoring platforms Perform patches on a monthly basis to assigned accounts Perform daily health checks Conduct weekly status updates with assigned account Assist Alphanumeric Service Desk with client-side desktop issues Assist in administration of Alphanumeric network infrastructure Perform Alphanumeric weekly backup tape rotation and courier hand-off Assist on internal issues of various needs from account troubleshooting to server reboots to restore services, to management of the ASI network Skills: Seeking 1st and 3rd shift employees. MUST be open to either. 4+ years experience delivering technical solutions (from pre-sales through implementation) and / or support to external clients 4 year degree in computer related field, or equivalent experience Experience in a desktop and server support environment Experience with scripting and writing scripts to automate tasks Experience using managed services products such as Kaseya, LPI, etc. Experience with Microsoft products: Windows, Vista, Windows 2003/2008 servers, Exchange 2003, Exchange Cluster 2007, MS Outlook, IIS, SQL Server and Network Experience working with TCP/IP, DNS, DHCP, SMTP and WINS Proficient in the use of Microsoft Office Applications. Experience configuring and managing network protocols Excellent written and verbal communication skills are required - Ability to write formal proposals Ability to read and interpret customer specification documents ****MUST HAVE A+ or equivalent AND be able to obtain a Certification in one of the following: MCSA / MCP / MCITP / MCDBA ]]>

<![CDATA[We are seeking a Point of Sale Technician with strong technical skills with certification and experience working on NCR, Hobart, and Datalogic Magellan scales. Candidate must be enthusiastic, hard working, work well within a team environment, and own projects until completion. The ideal candidate must possess the following skills: � Experience installing and repairing Point of Sale (POS) equipment � Experience installing and repairing POS scales and scanners � Be State Certified for Weights and Measures � Basic understanding of networking concepts � Strong troubleshooting skills � Strong communication skills � Positive and enthusiastic attitude ]]>

<![CDATA[Seeking seasoned supervisor of Informational Technology staff for critical and interesting role with local pharmaceutical company. This is an outstanding opportunity for a top-notch candidate to join a top-tier employer. RTP-based pharmaceutical company that is undergoing tremendous growth is actively recruiting for a very sharp, skilled and versatile IT/IS Manager to assume key role on its expanding team. Role will involve assuming primary responsibility for supervising a team of IT/IS professionals who are providing technical support to field and in-office personnel. These are top-notch technical staff and we seek a manager who brings an exceptionally high-standard of service delivery. Seek a business-savvy, service-oriented IT professional who thrives in a role in which he/she must be fully-invested in the business operations. One in which the employee base truly partners with the IT team to achieve mutual shared success. In addition to outstanding technical skills (detailed further below), seek a technical professional who is very effective at working with non-technical and/or remote users. Someone who enjoys the customer service elements of technical support and will ensure that the end users feel prepared, supported and welcome. The IT/IS Support team is responsible for the following functions: o Work with end users to resolve problems with computer applications and/or peripherals. o Assist users in applications including Windows XP, MS Office 2007 suite of tools, Windows 2008 server, etc. o Perform system administration duties including tape backup system, account e-mail administration and account maintenance as needed. o Setup, deploy and troubleshoot end user computers and equipment. o Assist with the configuration and installation of new hardware and software. This is a key role in a dynamic and service-oriented setting and company needs an excellent person to coordinate and oversee team efforts. Further, given the growth, need someone who will observe and evaluate operating procedures and bring smart ideas about how to provide enhanced IT support. BS/BA coupled with extensive technical experience including 2+ years in a supervisory role expected. Particular expertise in desktop end user applications support and Windows XP/2003/2007 and MS Office Suite of tools are all critical. Bkgd in the pharmaceutical or related industry highly desired. Company will pay industry leading wage to attract an excellent candidate. Please forward resume for immediate consideration. Local candidates only. ]]>

<![CDATA[Diesel Truck Mechanic. Experience required. Call 919-562-0765.]]>

<![CDATA[-Help desk support -Desktop, printer, laptop, and network troubleshooting -Remote technical support -Remote and local application installation -Troubleshoot issues with desktops printers]]>

<![CDATA[We are currently searching for a talented INDEPENDENT CONTRACTOR to provide Technical Implementation Services for prospects and new clients of our software platform. During the sales cycle, many of our prospects need setup and customization services in order to implement their processes. The contractor will assist clients with initial setup and configuration of their accounts and perform customization work as requested. You will need a strong working knowledge of HTML/CSS, as customization work will include creating templates and forms in HTML/CSS. Initially this work will be part-time, paid on an hourly basis. As our sales volume expands this work will expand as well and so this could very likely turn into a full-time contract position. The contractor will be expected to complete work at his or her own facility, which can be a private home office. The contractor will need to be available during normal business hours as there will be some interaction with customers (phone and email). For more details and to apply please click the link below: <a href="http://racarie.applicantstack.com/x/detail/a2fpy3stn2l8" rel="nofollow">http://racarie.applicantstack.com/x/detail/a2fpy3stn2l8</a>]]>

<![CDATA[This is a 6 month contract-to-hire position. 1st Shift: 7 - 4 or 8 - 5. Monday - Friday. As a Technical Support Engineer you provide support for diagnosing, reproducing, and fixing software and hardware issues. You will troubleshoot protocols running on client hardware to assist customer with problem isolation and resolution. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges. Essential Functions: <ul> <li>Resolve Warranty, Top Enterprise and SupportEdge Premium customer problems via the telephone, the web or Autosupport. <li>Research customer issues in a timely manner and follow up directly with the customer with recommendations and action plans. <li>Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise. <li>Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues. <li>Create new knowledge base articles to capture new learnings for reuse throughout the center. <li>Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to most quickly facilitate solutions for the customer. <li>Participate in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications. <li>Focus on an area of technical specialization and attend classes, complete lab projects, read and work with other Technical Support Engineers on cases which will help cultivate that expertise. </ul> Requirements: <ul> <li>Good written and verbal communication skills. <li>Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and or ambiguous situations. <li>Basic understanding of some of the following protocols and applications: NFS (Unix remote file sharing protocol) and CIFS (Windows NT remote file sharing protocol) <li>SQL, ESX and Hyper-V experience <li>NetApp system experience, TCP/IP, Networking and RAID experience. <li>Microsoft Exchange and/or Veritas software. <li>Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. <li>Ability to follow standard engineering principles and practices. <li>Creative approach to problem solving. <li>Must have at least 1 or more areas of expertise such as: backup and recovery, Exchange DR, Veritas, Lotus Notes, Linux, AIX, or networking; including at least 2 years of experience working in that particular specialty. </ul> Responsibility and Interaction: <ul> <li>The tasks this individual is responsible for are often non-routine and unstructured, requiring creative solutions. <li>The ideal candidate will be a proactive contributor and subject matter expert on team projects. <li>To be successful, this individual must demonstrate favorable results through coaching and influencing others. The ideal candidate will be an important contributor or lead on team projects. </ul> Education & Experience: <ul> <li>A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field; or 7 + years of experience in UNIX or Windows networking administration and technical support is required. <li>There are four specific verticals in the team that requires support: Core Storage, SAN/Performance/Virtualization, Management Software, and Data Protection. </ul> 4 candidates are requested for a 6 mo temp role to work support. Case follow ups w/customers to execute action plans & initiate phone, email, & webex communication w/customers in effort to close cases that are pending customer data or pending execution of a technical action plan. Apply for this position now by sending a Word resume to Martha Michaux through this ad. Please reference CLMM-1184 in the subject line. To view all our open jobs, or apply online instead, visit our career portal at <a href="http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476" rel="nofollow">http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476</a>. "Procrastination is the grave in which opportunity is buried" - do not let THIS OPPORTUNITY pass you by! We look forward to reviewing your credentials! HireNetworks, Inc. provides strategic hiring services, including on-site and on-demand recruiting, to emerging and high-growth companies. We also offer career management to professionals seeking opportunities in technology, business, sales and the life sciences. We are ranked as one of the Top 5 Technical Recruiting firms in the Triangle by the Triangle Business Journal and we have been consistently recognized as a leader in the recruiting industry since opening our doors in 2001. Serving as a collaborative business partner, HireNetworks offers expanded services and alliance service networks that enable clients to build their businesses, as well as their staffs. HireNetworks has earned the loyalty of a growing customer base through consistent placement of top talent that provides intellectual capital, enduring material value and corporate stability. For more information, please visit www.HireNetworks.com.]]>

<![CDATA[This is a 6 months contract-to-hire position. 3rd shift, 5 � 8 hour shifts working Sunday � Friday from 11pm � 8 am Job Summary: As a Technical Support Engineer you provide support for diagnosing, reproducing, and fixing software and hardware issues, specifically CIFS, Microsoft Exchange, and Microsoft SQL as they relate to storage issues. You will troubleshoot protocols running on client hardware to assist customer with problem isolation and resolution. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges. Essential Functions: <ul> <li>Resolve Warranty, Top Enterprise and SupportEdge Premium customer problems via the telephone, the web or Autosupport. <li>Research customer issues in a timely manner and follow up directly with the customer with recommendations and action plans. <li>Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise. <li>Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues. <li>Create new knowledgebase articles to capture new learnings for reuse throughout the center. <li>Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to most quickly facilitate solutions for the customer. <li>Participate in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications. <li>Focus on an area of technical specialization and attend classes, complete lab projects, read and work with other Technical Support Engineers on cases which will help cultivate that expertise. </ul> Requirements: <ul> <li>Good written and verbal communication skills. <li>Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and or ambiguous situations. <li>Basic understanding of some of the following protocols and applications: NFS (Unix remote file sharing protocol) and CIFS (Windows NT remote file sharing protocol). <li>SQL, ESX and Hyper-V experience. <li>NetApp system experience. <li>TCP/IP, Networking, and RAIG experience. Microsoft Exchange and/or Veritas software. <li>Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. <li>Ability to follow standard engineering principles and practices and problem solving skills. <li>Must have at least 1 or more areas of expertise such as: backup and recovery, Exchange DR, Veritas, Lotus Notes, Linux, AIX, or networking; including at least 2 years of experience working in that particular specialty. </ul> Responsibility and Interaction: <ul> <li>This individual will apply attained experiences and knowledge in solving routine to moderately complex problems. </ul> Education & Experience: <ul> <li>A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field; or 7 + years of experience in Windows networking administration or technical support with enterprise customers is required. <li>Candidate needs to have some storage knowledge and 1 � 2 years of experience with the following: SAN/NAS; SCSI/iSCSI; Active Directory; MS Exchange; VMware/Virtualization; Backup and recovery; Packet Trace analysis. <li>Understanding of 1-2 of the following: NFS or CIFS; TCP/IP; Networking; RAID </ul> Apply for this position now by sending a Word resume to Martha Michaux through this ad. Please reference CLMM-1183 in the subject line. To view all our open jobs, or apply online instead, visit our career portal at <a href="http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476" rel="nofollow">http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476</a>. "Procrastination is the grave in which opportunity is buried" - do not let THIS OPPORTUNITY pass you by! We look forward to reviewing your credentials! HireNetworks, Inc. provides strategic hiring services, including on-site and on-demand recruiting, to emerging and high-growth companies. We also offer career management to professionals seeking opportunities in technology, business, sales and the life sciences. We are ranked as one of the Top 5 Technical Recruiting firms in the Triangle by the Triangle Business Journal and we have been consistently recognized as a leader in the recruiting industry since opening our doors in 2001. Serving as a collaborative business partner, HireNetworks offers expanded services and alliance service networks that enable clients to build their businesses, as well as their staffs. HireNetworks has earned the loyalty of a growing customer base through consistent placement of top talent that provides intellectual capital, enduring material value and corporate stability. For more information, please visit www.HireNetworks.com.]]>

<![CDATA[A leading wireless telecommunications services supplier is looking for a Microwave and Cellular Radio Technician. Our ideal candidate will have a 4-year technical degree, and / or 6+ years experience in the telecommunications industry and a working knowledge of microwave and cellular radio equipment. Dragonwave, Alcatel, Aviat (Harris Stratex) knowledge is preferred. Additional experience with RF and T1 test equipment, CDMA, TDMA, I-Den, GSM, LMU or UMTS is a plus. This candidate must be able and willing to travel a minimum of 70% domestic and some international. Please reply with a letter of inquiry and a resume to the craigslist email link above. Pay is based upon experience, both contract and permanent placements will be considered.]]>

<![CDATA[Tritech Computer Solutions in Siler City is looking for a motivated, skilled contract PC technician who can be available during standard business hours to join our team. Because on-site work will be part of this job, you absolutely must have reliable transportation. An excellent attitude and a strong motivation to constantly learn and grow are mandatory. Pay is 1099 (contractor pay), production-based starting at $40 per billed hour of labor and includes travel compensation. Contractors who produce excellent results will be offered higher compensation rates. At this time, we need on-site help for about two full business days per week, with the occasional emergency visit thrown in. This could possibly increase after you are hired, because we have been turning down on-site requests from new clients until an on-site tech is brought on board. You need to be prepared for it to go either way. You will require certain core tech skills before you can work for us, and you will be asked to take a short skills test at our shop before we will consider you further. Be prepared to show your skills. We will administer a quick drug test at our facility which you will be required to pass. Hint: drinking a gallon of water won't flush drug metabolites out of your urine. Just in case you're wondering, we test for some or all of cocaine, amphetamine, methamphetamine, marijuana (THC), methadone, opiates, phencyclidine, barbiturates, benzodiazepine, propoxyphene, oxycodone, and tricyclics. If interested, please email <a href="mailto:jody@nctritech.com" rel="nofollow">jody@nctritech.com</a> with a message that would convince us to pay you for your services. DO NOT SEND A RESUME IN YOUR FIRST CONTACT, only contact information and a convincing message. Messages with resumes of any kind will be immediately discarded. This is how we determine who read the ENTIRE post. Thanks for your consideration.]]>

<![CDATA[Resumes to jobs@net-telsearch.com What you will be doing: The successful candidate will be troubleshooting & designing translation solutions on the CS2k. What you need to Qualify: � At least 3-4 years experience with Translations on the CS2K at the Carrier Level. � Translation & Troubleshooting experience on the CS2K is a must! � Prior experience with Voicemail messaging application(s) � SIP Some Notes about the Role & Client: � This is a contract role for the Atlanta, GA area. The contract duration could last a few weeks to a few months. � Amazing client to wow and definitely can and will advance your career. � Pay is based on experience. � 1099 Contractors preferred, but if you meet the qualifications above we can and will consider you! ALL qualified candidates will receive a call from our offices or an e-mail asking you to call us. This is an immediate need - Client will move very fast for stellar talent! Please send your word doc resume to jobs@net-telsearch.com with the title ATTN: Kimberly Cole - CS2K Translation Specialist in the subject line of your e-mail. Please no third party recruiters]]>

<![CDATA[This is a contract position for 12 Months with a pay rate of 14.00/hr Supports the research, development, designs, and testing of electrical components, equipment, and systems by performing the following duties. Supports other engineers to designs electrical equipment, facilities, components, products, and systems for the plant locations. ]]>

<![CDATA[Are you interested in outdoor power equipment? Are you interested in residential and commercial lawn mowers, chipper shredders, generators and pressure washers? If so, you may be the right candidate for us. We are a family owned company located in Clayton, NC, that is looking for a Customer Service Representative, that will assist customers, stores and service centers with their gas powered, outdoor power equipment. Candidates should expect to spend 60-70% of their day on the phone, and be proficient with Microsoft Office and be able to type 40wpm with 90% accuracy. If this sounds like you, please submit resume� to the email address on this posting. ]]>

<![CDATA[Webster Data Communication, Inc. is a fast-growing federal systems integrator providing advanced technical and business solutions in Information Technology, Systems Engineering, telecommunications, and management consulting. Due to our continued success in the government contracting industry, we are experiencing tremendous growth. With this growth, we are seeking to attract and hire talented professionals in the information technology, and/or government-contracting arena. If you are interested please apply online at www.websterdata.com under the "Careers" tab. Statement of Work SOW Title: Remedy Administrator Program Name: Remedy Support Customer: United States Postal Service 1. Background/Introduction � Seeking a Remedy Administrator to augment their current IT Service Management and Planning team onsite with USPS at their location in Raleigh, NC. 2. Scope � Overall support for the Remedy System providing various activities to include but limited to technical system support, testing and system upgrade support, user administration, user troubleshooting support, reporting, procedure documentation in an ITIL and SOXA environment. � Provide Remedy 7.x Administrative Support in the following areas: o Problem Management o Change Management o Asset Management o SLA Management � Provide some Remedy application support as it pertains to maintaining the existing system. � Provide Remedy Reporting Support. � Provide End user support and assist with troubleshooting issues. � Provide support with Remedy data input, maintenance, and clean up. � Assist with requirements gather and solution designs. � Assist with testing, system upgrades and disaster recovery tests as appropriate. 3. Work Requirements � Proven experience providing Remedy Systems support. � Ability to provide Remedy reporting and assist with the creation of new reports. � Proven application support with a knowledge of Remedy system workflows, configuration data elements, schema functionality, web interfaces, etc. � Experience with Remedy upgrades, transitions, integrations. � Knowledge of database management as related to Remedy databases. � Knowledge of HTTPS and SQL environments. � Knowledge of Remedy error codes, issues, security interfaces, etc. � Ability to provide progress and status reports both written and orally. � Ability to work in a client managed environment complying with USPS standards and guidelines, Postal Service Security Policies, procedures and applicable federal laws. � Excellent customer service skills. � Strong verbal and written communication skills. � Ability to work independently through self-directed activities and as part of a team. � Ability to quickly learn customer's Remedy system, environment, and project requirements. � Ability to test, and implement technical solution. � Ability to develop user test scenarios and user documentation. 4. Additional Provisions � Pass both a client and mandated clearance process to include drug screening, criminal history check and credit check. � Once candidate�s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process. � If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance. � All candidates must be US Citizens or have permanent residence status. � Can not have more than 30 consecutive days outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.) � All overtime must be pre-approved in writing by the EDS Manager and USPS manger or his/her designated representative. � EDS will not reimburse for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time. � The enforced dress code is business casual, i.e. collared shirt with slacks for men, no skirts above the knee for women. 5. Place and Period of Performance � Hours of support: Monday - Friday, 8:00AM - 5:00PM Eastern Time. � USPS, 4200 Wake Forest Road, Raleigh , NC 27668 � ASAP, Start Date � TBD depending on Postal Clearance If you are interested and available please send me a copy of your updated resume and your salary requirement. Webster Data Communication does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations. If you are interested please apply online at www.websterdata.com under the "Careers" tab. ]]>

<![CDATA[ The role of the Manager, Helpdesk is to supervise the Helpdesk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of the end users help requests, including the monitoring, tracking, and coordination of Helpdesk functions. The Helpdesk Manager will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. The position requires a four-year degree in Computer Science/Business or the equivalent. Eight years in a related IT role, as well as, at least 4 years in a management position are also required. In addition, a strong NT / Network management background is required, MCP (Microsoft Certified Professional) preferred. Strong interpersonal, teamwork, organizational and workload planning skills are also essential for this position. -must have been specifically configuring/designing the Ghost Image to install as well as completing the installations -they want someone who has done a considerable amount of work with batch file scripting -this individual must also have a considerable amount of knowledge in working with registries. -must have solid understanding of Windows O/S specifically XP and hopefully some exposure to Windows 7 To be considered you must have been in a Help Desk Management position within the last few years of employment. You must have management experience. ]]>

<![CDATA[This is a direct hire position. Primary Accountability/Responsibility: The Storage Administrator (Backups) is responsible for implementing and maintaining enterprise backup solutions in production environments. Job Accountability/Responsibility: <ul> <li>Responsible for the operations and upkeep of the Backup and Storage infrastructure. <li>Work closely with other engineers on new implementations as well as maintaining the current environment. <li>Act as a technical escalation point within Central Operations for backup specific issues. <li>Responsible for implementing and guaranteeing process and systems are in place to deliver highly available backup platforms. <li>Creates documentation for customer environments, processes, technical training, and support procedures. <li>Provides training and technical leadership to Tier I personnel. <li>Provide additional support when necessary for backup and server virtualization functions. <li>Drives efficient and effective resolution of customer issues. <li>Participates in an on-call rotation to ensure 24/7 coverage of critical customer and internal systems. </ul> Knowledge/Skill Requirements: <ul> <li>2 years experience administering Backups on NetBackup or BackupExec <li>4 years System Administration experience, any OS <li>2 years experience working on an Enterprise Operations team <li>Bachelor's of Science Degree or equivalent experience <li>Strong knowledge of Symantec NetBackup preferred <li>Experience with VMware (desired) </ul> Reports to: Storage & Virtualization Team Lead Locations Covered: Raleigh, NC Apply for this position now by sending a Word resume to Judy Protz through this ad. Please reference CLJP-1177 in the subject line. To view all our open jobs, or apply online instead, visit our career portal at <a href="http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476" rel="nofollow">http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476</a>. "Procrastination is the grave in which opportunity is buried" - do not let THIS OPPORTUNITY pass you by! We look forward to reviewing your credentials! HireNetworks, Inc. provides strategic hiring services, including on-site and on-demand recruiting, to emerging and high-growth companies. We also offer career management to professionals seeking opportunities in technology, business, sales and the life sciences. We are ranked as one of the Top 5 Technical Recruiting firms in the Triangle by the Triangle Business Journal and we have been consistently recognized as a leader in the recruiting industry since opening our doors in 2001. Serving as a collaborative business partner, HireNetworks offers expanded services and alliance service networks that enable clients to build their businesses, as well as their staffs. HireNetworks has earned the loyalty of a growing customer base through consistent placement of top talent that provides intellectual capital, enduring material value and corporate stability. For more information, please visit www.HireNetworks.com.]]>

<![CDATA[Seeking Founded in 2003, iContact is a venture-backed 200+ person company based in Durham, NC, that provides on-demand software that simplifies email marketing. The iContact product is the leading email marketing platform used by over 50,000 companies worldwide ranging from small businesses to blue chip clients. iContact was named one of the Best Places to Work in the Triangle by the Triangle Business Journal in 2007, 2008, and 2009. This position will be based in the Durham/Research Triangle Park area of North Carolina. If you are passionate about making a difference and working with a company that shares that goal, we'd like to hear from you! If you like working in a highly collaborative and creative environment then this is your next career move! Responsibilities include: � Responding to technical support, billing, and customer service issues from our customers and trial users � Providing support through phone, live chat and email � Documenting cases and following-up on issues from inception through resolution � Troubleshooting customer challenges and helping them with our email marketing tools � Detecting and resolving problems with customers' HTML messages � Interfacing with multiple departments and teams � Ability to work on special projects and with flexible hours MUST HAVE: � Moderate HTML troubleshooting experience!!!! � Excellent customer service skills � Great troubleshooting skills!!! Salary/Benefits Salary commensurate with experience. Excellent benefits are provided including health care coverage, a 401(k) plan, a Flexible Spending Account, an entrepreneurial and creative environment, and being part of a rock star team that acts like a family. For More Information If you are interested and/or would like more information, please send resume with cover letter to jobs@icontact.com. If we determine you to be a qualified candidate we may send a questionnaire or contact you to schedule either an in-person interview or teleconference interview. Additional information on the company and software can be found at www.icontact.com. ]]>

<![CDATA[Net Friends, a locally-owned IT consultancy, is experiencing rapid growth in our Managed Support division. We're looking to hire an experienced technician for full-time work beginning immediately. Your Job: - With minimal oversight, provide support for a geographically and functionally diverse set of customers - Leverage off-site tools to proactively support and improve the customer�s ability to perform their work with minimal interruptions or downtime - Work remotely (roughly 75% of the time) and go on-site (roughly 25% of the time) with our clients to resolve all software and hardware problems either by fixing it yourself or by taking charge of the interaction with vendor support - Identify projects and create solutions to successfully resolve these projects - Routinely report to the Managed Services Supervisor on the status of customer support needs, issue trends, and projects. - Consult with customers about new solutions, new opportunities, and be ready to explain in terms your customers can understand what you are working on - Recommend the best upgrade or replacement equipment - Document client setups and solutions to problems you discover so that other techs can benefit from your work The ideal applicant will: -Have an associate�s degree in an IT related field or equivalent work experience -Be an IT enthusiast who loves problem solving and learning -Have the ability to multi-task, prioritize tasks, and respond with sense of urgency -Have the ability to document and evolve processes and procedures -Be self-motivated and responsive to management and customers -Have strong organizational skills and attention to detail -Have technical knowledge and understanding of computer hardware and software -Understand networks, be able to resolve problems, and be able to advise on best practices -Feel comfortable repairing or troubleshooting software, hardware, AD, networks or security issues Now, that's the ideal. We will probably consider you even if you're missing 1-2 of those, since we can teach you how to do them. However, a few qualifications are mandatory: - You must be comfortable working autonomously, managing your own time, and meeting set budgets clearly defined by management with minimal supervision. On many days, your only contact with other members of the company will be through phone or e-mail. - You must have excellent customer service skills. The principal force behind the growth of Net Friends has been our superior customer service. You must be more responsive, more attentive, more patient, more respectful, more cheerful, and generally more pleasant to be around than the competition. You must fully follow-through on commitments you make to customers. You must respond to customer calls, ticket, and e-mails promptly and courteously. We consider these traits to be critical in our employees. ]]>

<![CDATA[We are currently seeking an MS Office/Outlook Consultant for an office upgrade that will last 1-4 WEEKS for a company in Durham, NC. This person MUST have expert Office 2010 rollout experience. $15/hr W-2 short-term contract in Durham.]]>

<![CDATA[Senior Copier Technician / Ricoh Technician - Cayman Islands Our Cayman based client is a leader in the sales and service of business solutions, office equipment, technology and supplies. On their behalf, we are seeking a fully trained Service Technician to join their expanding service department in the Cayman Islands. This individual will be called on to support a complete range of business machines in shop and at customer sites. We're looking for a Ricoh trained and certified Technician with a minimum of 3 years of professional experience in a similar position. A certified diploma or degree in electronics or a related field would be preferable. Applicants should be highly portable and have the ability and adaptability to enjoy living and working in the unique tropical Island environment offered. Compensation will be competitive and is INCOME TAX FREE! Health benefits and relocation assistance will also be offered to the successful candidate. Please send your resume directly or contact Jason Squires - jason@squiresresources.com. Jason Squires Squires Resources Inc. 705.725.7660 www.squiresresources.com ]]>

<![CDATA[Job description includes performing software upgrades, resets, physical repair work, reporting and some sales Requirements include: Excellent customer service skills Electronics aptitude/experience Computer skills (Windows, Word, Excel, etc.) Familiarity with Sprint and Nextel phones a plus Will train the right applicant. Advancement opportunities with benefits possible. Send resume with slary requirements to asc.united@gmail.com Please include resume and salary requirements ]]>

<![CDATA[The MSP System Engineer should be a friend and champion of technology for the end user. This person is the face of WebPoint IT Solutions. They will provide quality service to the client while performing in a professional manner. The MSP Systems Engineer is responsible for all field and remote support under the WebPoint IT Solutions business model. The employee�s job performance will be judged on their ability to handle these tasks in a timely and professional manner. The MSP System Engineer�s role is to oversee the management and monitoring of servers for the managed services clients as well as assist with day to day operations of WebPoint IT Solutions hosted servers. The MSP System Engineer will monitor and respond to the alerts and needs of the server farm. It will be this person�s primary responsibility to achieve as close to 100% uptime and efficient operation of these servers as possible. The MSP System Engineer will recommend to the Director of Operations changes to the MSP clients� servers while implementing recommended changes of the Director of IT Resources, Manager of IT Resources and Director of Operations. This person will also assist the IT Resources group with on server and network issues at the direction of the Director and Manager of IT Resources. This person will be a team player and display a "do whatever it takes" approach to guarantee success and be willing to go the extra mile for Web-Point and its client base, including after-hours and weekend work based on client productivity. This person will ensure WebPoint IT Solutions and its client base meets the licensing policies of software venders. They will also understand, test, and stay current on software updates that affect the security and functionality of servers and the network. Essential Duties & Responsibilities Customer satisfaction Train and mentor new and existing employees Maintain existing and deploy new servers including but not limited to VMWare ESX, Linux and Microsoft Servers Design, maintain, and enhance the Backup / DR procedures Ensure server stability and security Constant review of server usage and respond accordingly to these issues Strive to find and implement any efficiency to client's Server Farm under the direction of the Manager of IT Resources Research and Implement security related items to ensure that Web-Point and its client�s servers are safe and secure Recommend technology changes to reduce the overall cost of operating the network Assist dispatch with scheduling of team members Serve as escalation resource from technicians Must have acceptable transportation and a valid drivers license Qualifications Knowledge of Linux, including configuring/setup of MySQL, PHP, and Apache Strong background in Windows desktop and hardware support and deployment Extensive server and workstation hardware experience in MSP environment Windows operating system/networking knowledge � be familiar with all versions of MS Windows from 98SE through 2008 servers in MSP environment Experience with Microsoft Exchange and MS SQL Server in MSP environment Great problem solving skills � a large portion of your responsibilities will be to resolve client issues - you must have the ability to analyze a problem and take ownership of the resolution process and then document that resolution Excellent written and oral communication skills � you must feel comfortable interacting with clients via phone and email Comfortable with sharing ideas with the rest of the staff Experience with tracking time and service requests in MSP environment using tools such as ConnectWise, Tivoli, Track-IT, or similar MSP systems Physical Demands Able to lift boxes that can weigh up to 75 pounds Certifications These certifications are positives but not required for this position. CompTIA Linux + Certified CompTIA Security + Certified CompTIA Network + Certified CompTIA A + Certified Any or Combination in Cisco Certified Paths (Entry Level or higher) in Routing & Switching, Design, Network Security, Service Provider, Storage Networking, Voice, Wireless Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Statement of Employment This person must: Pass a drug test and agree to random testing Not have a criminal background that Web-Point Communications deems as unacceptable behavior Sign an Employee Memorandum of Understanding]]>

<![CDATA[Description: Administer Managed Services client domains that include over 250 servers and network devices Administer MS Windows 200, 2003, and 2008 servers and Novel NetWare 6.5 servers Administer Cisco, SonicWALL and Hewlett Packard firewall, switch, router and wireless network devices Oversee daily maintenance and management of enterprise monitoring systems Generate and present monthly technical reports with efficiency recommendations to Managed Services clients to meet Service Level Agreements (SLA) � weekly, monthly, quarterly or annual reports. Review and update assigned account network diagrams and update data in configuration database on a monthly basis Develop new report deliverables for monitored devices Develop and deploy client network infrastructure migration plans to Managed Services clients Design and deploy patch management solutions in client environments Install, configure and deploy Windows Servers for Enterprise monitoring platforms Perform patches on a monthly basis to assigned accounts Perform daily health checks Conduct weekly status updates with assigned account Assist Alphanumeric Service Desk with client-side desktop issues Assist in administration of Alphanumeric network infrastructure Perform Alphanumeric weekly backup tape rotation and courier hand-off Assist on internal issues of various needs from account troubleshooting to server reboots to restore services, to management of the ASI network REQUIRED SKILLS: Seeking 1st and 3rd shift employees. 4+ years experience delivering technical solutions (from pre-sales through implementation) and / or support to external clients 4 year degree in computer related field, or equivalent experience Experience in a desktop and server support environment Experience with scripting and writing scripts to automate tasks Experience using managed services products such as Kaseya, LPI, etc. Experience with Microsoft products: Windows, Vista, Windows 2003/2008 servers, Exchange 2003, Exchange Cluster 2007, MS Outlook, IIS, SQL Server and Network Experience working with TCP/IP, DNS, DHCP, SMTP and WINS Proficient in the use of Microsoft Office Applications. Experience configuring and managing network protocols Excellent written and verbal communication skills are required - Ability to write formal proposals Ability to read and interpret customer specification documents ****MUST HAVE A+ or equivalent AND be able to obtain a Certification in one of the following: MCSA / MCP / MCITP / MCDBA Please send your Word resume with salary and availability.]]>

<![CDATA[Our client will be in the post migration phase in a GroupWise to Exchange migration project. THIS IS A 2 TO 3 WEEK PROJECT. Seeking candidates with at least 5 years of Technical Support experience and some knowledge in Blackberry Migration Support. Some training will be provided. o Demonstrate the ability to quickly and effectively become skilled at the technical aspects of Mobility Support o Demonstrate a high level of customer focus o Display the ability to resolve technical issues and manage customer expectations o Have a proven record in delivering positive client satisfaction This is a 2 week contract that will start no later than September 1st. Please indicate your availability and hourly rate when you send me your Word resume. Emails without these items, may be overlooked. ]]>

<![CDATA[Our client will be in the post migration phase in a GroupWise to Exchange migration project. THIS IS A 2 TO 3 WEEK PROJECT. Seeking candidates with at least 4 years of Technical Support experience and at least 2 of those years in an in-person Desktop Support role. o Demonstrate the ability to quickly and effectively become skilled at the technical aspects of Desk-side Support, with regards to email applications o Demonstrate a high level of customer focus o Display the ability to resolve technical issues and manage customer expectations o Have a proven record in delivering positive client satisfaction o Be able to drive within a 5 mile radius between locations for support o Must have a cell phone This is a 2 week contract that will start no later than September 1st. Please indicate your availability and hourly rate when you send me your Word resume. ]]>

<![CDATA[Seeking Founded in 2003, iContact is a venture-backed 200+ person company based in Durham, NC, that provides on-demand software that simplifies email marketing. The iContact product is the leading email marketing platform used by over 50,000 companies worldwide ranging from small businesses to blue chip clients. iContact was named one of the Best Places to Work in the Triangle by the Triangle Business Journal in 2007, 2008, and 2009. This position will be based in the Durham/Research Triangle Park area of North Carolina. If you are passionate about making a difference and working with a company that shares that goal, we'd like to hear from you! If you like working in a highly collaborative and creative environment then this is your next career move! [The company is seeking a Support QA Specialist to join the Customer Support team. Responsibilities � Provide quality evaluations of customer interactions (phone, chat and email) for the Support department. � Coach Representatives to ensure they are providing the most accurate information to our customers, the best customer service and correctly documenting interactions to assist with collecting data to improve our product. � Provide trend data and feedback to representatives and management by correctly entering QA scores, comments, etc in Salesforce. � Be a resource to all employees for up-to-date processes, policies and procedures. � Evaluate and provide feedback on the effectiveness of training and provide actionable data to management on any processes/procedures that need clarification/improvement for the Support department. � Have a consistent attitude of approachability, collaboration and genuine interest in the company�s success. Requirements � High-level knowledge of application functionality � Sense of urgency � Ability to immediately recognize the QA impacts when changes/updates to the support organization occur � Strong attention to detail � Excellent verbal, listening, documentation and analytical skills � Ability to manage time and multiple assignments through multi-tasking and effective organizational skills � Ability to deliver developmental feedback that challenges growth while nurturing the relationship � High level of professionalism in appearance and conduct � Excellent people skills Salary/Benefits Salary commensurate with experience. Excellent benefits are provided including health care coverage, a 401(k) plan, a Flexible Spending Account, an entrepreneurial and creative environment, and being part of a rock star team that acts like a family. For More Information If you are interested and/or would like more information, please send resume with cover letter to jobs@icontact.com. If we determine you to be a qualified candidate we may send a questionnaire or contact you to schedule either an in-person interview or teleconference interview. Additional information on the company and software can be found at www.icontact.com. ]]>

<![CDATA[A rapidly-expanding pharmaceutical firm based out of Raleigh, NC, has an immediate need for a knowledgeable and skilled IT/IS professional for key role in its Sales Operations group. Position will involve coordinating the SFA (Sales Force Automation) support effort to the Sales organization. Seek a customer-focused, highly competent overachiever who tackles every challenge with a best-in-class approach. Role will train and troubleshoot all aspects of SFA technology including hardware, software, reporting, quality control, etc. Specific tasks will include: � Maintaining up-to-date SFA system for software/hardware upgrades, new and departing reps, new products, PDA�s for the field sales force, etc � Conducting testing in a validated environment and performing OQ, IQ, and PQ for new versions of SFA software � Training all reps on the SFA system � Running periodic and ad hoc reports; ensuring quality of all reports Company is growing and role with grow with it. Seek quality candidate who offers: � BS in related field coupled with ~2 years of Sales Force support. � Experience with SQL Server 2005 � Knowledge of stored procedures, Windows Mobile O/S, Salesforce.com or other CRM � Experience working with PDAs including associated testing In addition, seek quality candidate with demonstrated ability to gain credibility with the field sales force. This person is a critical resource for the sales organization and ensuring a collaborative and productive partnership is a priority. Company has created a highly empowered, employee-oriented culture where excellence is recognized and rewarded. Compensation will be commensurate with experience. Local candidates only. ]]>

<![CDATA[International, award winning, electro-mechanical test equipment manufacturer based in Cary, NC seeks experienced & motivated calibration technician. Position needed to work/grow recently accredited department performing calibration services for fortune 500 manufacturers and leading regulatory agencies. Must have experience working for a Private Electrical/Mechanical Calibration Lab and knowledge of ISO17025 (military cal experience alone is not enough = must have worked with electrical properties, dimension, air flow, water flow, vacuum, etc. Experience with ISO17025 accreditation and knowledge on the process to expand scope of coverage a plus. Experience with on-site calibration a plus. Salary dependent on experience level � Fulltime position includes fully paid benefits and profit sharing program. ]]>

<![CDATA[Overview: Responsible for providing second level technical support to software clients. Clients are pharmaceutical and biotechnology companies, and Universities. Will be responsible for performing technical troubleshooting and defining and implementing resolution for client software and database problems. Responsible for design, documentation, and enhancement of assigned technical standards in support of Customer Support Services. Principal Responsibilites: Responsible for the successful technical analysis and resolution of client reported incidents related to software problems. As part of the support team, perform technical troubleshooting, and data analysis to determine root causes of software problems. Define and implement problem resolution. Work directly with clients to conduct analysis of technical configurations, integrations, data migrations and technical installations for client systems, in order to perform in-dept technical troubleshooting, and recommend appropriate work-arounds and solutions. Includes analyzing and documenting requirements and rules and updating with enhancements or changes made. Document all internal and external correspondence related to incident resolution. Document solutions, procedures and standards for clients as well as internal use. Develop and maintain proficiency in the company's software solutions, solution methodologies, and core technologies. Develop and maintain assigned technical standards for use in client and internal projects. Typical standards include writing & debugging XML documents and Apache web server log analysis. Trouble-shooting and documentation of integration with Client Systems such as Oracle, SAP, Ariba, PeopleSoft, etc. Develop and maintain knowledge of procurement operations related to SciQuest's products. These include supply procurement processes, laboratory chemical, supplies and substance inventory management and tracking, and settlement processes. Position Requirements: Preferred 3 years experience in working with software applications in a client environment Proficient in system analysis, procedure analysis, and problem resolution is required. Business automation and workflow process development is desirable. Proficient in the elements required in implementing software applications within a client's environment, including software configuration, determining business requirements, data initialization, data migration, system integration/data interface, and equipment and application installation and set-up. Strong XML and programming concepts (Java) preferred. Must be able to communicate technical solutions to customers and Sr. Management. Strong communication, presentation, documentation and problem solving skills. Ability to act independently, take initiative and drive tasks and issues to resolution. TO APPLY: Please visit our website: <a href="http://www.sciquest.com/careers" rel="nofollow">http://www.sciquest.com/careers</a>]]>

<![CDATA[Customer Service Support Technician Requirements: Language - German and English skills REQUIRED Applications � Microsoft Office Suite, SAP GUI Platform � Desktop/Laptops Windows XP for remote users Skills � Customer Service mentality, Technical/Problem solving skills Job Description: Customer Service Support Technician handling phone support for an IT Global Helpdesk in German. Some flexibility on hours, some weekend work required. *****Fluency in English and German are REQUIRED for this position. Please state in cover note, resume or email that you do speak both of these languages fluently to be considered for this opportunity. ]]>

<![CDATA[Sr. Network Operations Tech General Description Key Responsibilities: Individual will also be a primary escalation point for ongoing issues, and will report escalations to the Senior Manager of Support Services. Be an advocate for customers by maintaining a proactive approach with clients Provide feedback on products and/or processes. Produce technical bulletins and related documents to share knowledge with internal staff and external customers. Work with clients in a professional, courteous manner to promote customer satisfaction. Pursue, request and attend training classes to increase knowledge level in related fields. Assist in ensuring team adherence to any specified quality programs and initiatives. Be responsible for Scheduling of Support personnel utilizing a workforce scheduling tool or model. Motivate staff and maintain good morale Assist Senior Manager of Support Services to carry out regular appraisals, assess and discipline staff Perform Monitoring and Reporting on Telephone, Email and Incident Handling by Solutions Support Center team members. Establish and maintain policies and procedures for day-to-day operation of the Support department. Maintain involvement in the handling of customer service escalations Participate in local and regional client site events and workshops Provide staffing, and organizational input for the department Establish communication with other support groups and associations Requirements Exceptional Time Management Understanding of Best Practices of the Help Desk 4 year Computer Science, Business and/or Communications degree or equivalent 3 - 5 years of experience in a customer service/support environment Microsoft Certified Professional (or higher) certification. Microsoft Windows systems administration and networking experience Familiarity with troubleshooting and trouble ticketing methods/applications exceptional time and priority management skills Ability to understand the business impact of critical situations Ability to clearly verbalize the technical/business issues with customers Ability to establish efficient policy and procedure in a support environment Excellent verbal and written communication skills with ability to talk to both technical and non-technical audiences Domestic travel may be required. On call duty required. While on 90day contract period rate of pay is 16$. When the contract expires and the candidate is brought on as a employee the pay rate is based on performance and will be 16-19$ per hour. This is an immediate need. ]]>

<![CDATA[Duration: Immediate contract for a minimum of 6 months with one of our clients Shift: 1st shift Job Summary: As an Information Systems Engineer you are part of a team that is responsible for design, analysis, evaluation, testing, debugging, and implementation of applications programs in support of our client�s various functional areas. You will work closely with cross-functional teams to understand and address customer need and develop implementation plans. As an entry-level Information Systems Engineer you will receive support and direction from management and more senior Engineers as you build your technical expertise and understanding of operational standards and procedures. Essential Functions: <ul> <li>Create long-term strategy for the department and communicate it to team members and peers in other functional areas. <li>Plan, design, implement, and lead application installation projects or operating process. <li>Analyze, test, and debug applications. <li>Develop applications for functional areas such as Marketing, Finance, Manufacturing, etc. <li>Plan, conduct and direct the analysis of business problems to be solved with automated systems. May work with technical teams, including Business Systems Analysts, to understand funntional business needs and jointly develop automated solutions. <li>Develop and maintain systems level software and utilities for both existing and new systems. <li>Write, maintain and implement systems specifications. <li>Problem diagnosis and resolution. <li>Ensure client satisfaction and client management. <li>Reporting to customers and management on status, resources needs, and projected outcomes. <li>Mentorship and training of junior Information Systems Engineers by more senior members of the team on processes and tools. <li>Project management. </ul> Requirements: <ul> <li>Good oral and written communication skills. <li>Linux, Solaris, AIX, HPUX, UNIX shell scripting preferred. <li>Knowledge on automation type tools and Cisco (similar network) knowledge a plus. <li>Ability to work collaboratively with other Information Systems Engineering team members to support deadlines; ability to work independently as well. <li>Account management and project management experience � good customer soft skills. <li>Storage hardware and software experience, knowledge of SAN & NAS environments. <li>Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment. <li>Ability to follow standard engineering principles and practices. <li>Creative approach to problem solving. <li>Ability to handle multiple tasks concurrently with competing deadlines. </ul> Responsibility: This individual is responsible for are a mix of structured and unstructured tasks. This individual will apply attained experiences and knowledge in solving routine to moderately complex problems. Interaction: <ul> <li>his individual interacts primarily with Staff to Director level employees within the function, and the technical team on assigned projects. <li>General direction is provided on routine work, and detailed direction is provided on new projects and assignments; as well as on-going review of activities and priorities. <li>he ideal candidate will be an important contributor or lead on team projects. </ul> Education & Experience: <ul> <li>A minimum of 2 years of experience is required; 3 to 5 years of experience is preferred. <li>BS Degree EE or CS or other related field is required; or equivalent experience. <li>Demonstrated ability to have completed multiple, moderately complex technical tasks. </ul> Apply for this position now by sending a Word resume to Martha Michaux through this ad. Please reference CLMM-1051 in the subject line. To view all our open jobs, or apply online instead, visit our career portal at <a href="http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476" rel="nofollow">http://public.bullhornstaffing.com/JobBoard/Standard/default.cfm?privateLabelID=1476</a>. "Procrastination is the grave in which opportunity is buried" - do not let THIS OPPORTUNITY pass you by! We look forward to reviewing your credentials! HireNetworks, Inc. provides strategic hiring services, including on-site and on-demand recruiting, to emerging and high-growth companies. We also offer career management to professionals seeking opportunities in technology, business, sales and the life sciences. We are ranked as one of the Top 5 Technical Recruiting firms in the Triangle by the Triangle Business Journal and we have been consistently recognized as a leader in the recruiting industry since opening our doors in 2001. Serving as a collaborative business partner, HireNetworks offers expanded services and alliance service networks that enable clients to build their businesses, as well as their staffs. HireNetworks has earned the loyalty of a growing customer base through consistent placement of top talent that provides intellectual capital, enduring material value and corporate stability. For more information, please visit www.HireNetworks.com.]]>